Automotive Service Advisor | Mon-Fri, No Weekends

Planet Recruitment; Woking; On-site; GBP 34,000 - 40,000; Full time

Benefits offered by this job

No weekend work

Full training and development

Friendly and professional working env

Job summary

Planet Recruitment in Woking is seeking an experienced Service Advisor to be the vital link between customers and the workshop. You will ensure bookings, discuss repairs and keep customers informed throughout the process.

You will thrive in a busy environment, prioritise effectively, and deliver outstanding customer service. This full-time role offers £34,000-£40,000 per year, Monday to Friday, with no weekend work, and full training in a friendly, professional team atmosphere.

Responsibilities

• Welcoming and advising customers
• Booking vehicles into the workshop
• Discussing repairs and preparing estimates
• Obtaining customer authorisation
• Liaising with technicians and monitoring vehicle progress
• Ordering parts and managing workshop workflow
• Updating customers throughout the repair
• Preparing invoices and processing payments
• Managing loan vehicles and workshop bookings
• Maintaining accurate customer records

Job description

Planet Recruitment in Woking is seeking an experienced Service Advisor to be the vital link between customers and the workshop. You will ensure bookings, discuss repairs and keep customers informed throughout the process.

You will thrive in a busy environment, prioritise effectively, and deliver outstanding customer service. This full-time role offers £34,000-£40,000 per year, Monday to Friday, with no weekend work, and full training in a friendly, professional team atmosphere.