Service Advisor – Customer Excellence, Bonus & Career Growth

Auto Elite Network UK; Bolton; On-site; GBP 25,200 - 30,800; Full time

Benefits offered by this job

32 days holiday including Bank Holidays

Workplace Pension Scheme

Employee Car Scheme eligibility

Wellbeing support

Charity events and fundraising opportunities

Job summary

A leading automotive service provider in Bolton is seeking a dedicated Service Advisor to facilitate excellent customer experiences. Responsibilities include scheduling services, managing vehicle movements, and addressing customer queries. Ideal candidates will possess a strong customer service ethos, effective communication skills, and previous experience in a similar role. The position offers a competitive salary up to £28,000, additional bonuses, and attractive benefits including vacation days and a pension scheme.

Qualifications

• Passion for delivering high levels of customer service.
• Ability to develop and maintain long-term customer relationships.
• Target-oriented and has previous experience in a similar role.

Responsibilities

• Booking customers' cars in for service/MOT.
• Coordinating the movements of customer vehicles through the service centre.
• Handling customer enquiries and upselling services.

Skills

Customer service

Communication skills

Team player

Experience with 1 link and Kerridge

Job description

A leading automotive service provider in Bolton is seeking a dedicated Service Advisor to facilitate excellent customer experiences. Responsibilities include scheduling services, managing vehicle movements, and addressing customer queries. Ideal candidates will possess a strong customer service ethos, effective communication skills, and previous experience in a similar role. The position offers a competitive salary up to £28,000, additional bonuses, and attractive benefits including vacation days and a pension scheme.