Service Advisor

Perfect Placement UK Ltd; Low Bolton; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Training opportunities

Job summary

Perfect Placement UK Ltd seeks an experienced Service Advisor for a reputable multi-franchise dealership in Bolton. The role focuses on excellent customer service and seamless communication between clients and workshop, with a base salary of £25,500–£28,000 depending on experience and OTE up to £32,000.

Take part in ongoing training and development, with career progression in a supportive team environment and a professional work culture within the automotive sector.

Qualifications

• Previous experience as a Service Advisor or in a similar customer-facing role within the motor trade.
• Strong computer literacy and organisational skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and maintain high attention to detail.
• Problem-solving skills and a professional approach.

Responsibilities

• Act as the primary point of contact for customers, ensuring high levels of customer satisfaction.
• Manage all paperwork related to vehicle servicing and repairs efficiently.
• Keep customers informed about the status of their vehicles throughout the service process.
• Handle payments and follow-up appointments promptly.
• Maintain cleanliness and organisation within the service department.
• Communicate effectively with workshop colleagues to ensure timely service delivery.
• Uphold the dealership’s professional standards at all times.

Skills

Customer service

Communication

Organisational skills

Problem solving

Tools

CRM software

Job description

We are seeking an experienced Service Advisor to join a reputable multi-franchise dealership located in Bolton.

The Service Advisor role is essential in delivering exceptional customer service and maintaining a seamless communication flow between clients and the workshop.

This is an excellent opportunity for a dedicated Service Advisor aiming to develop their career within a well-established automotive business.

Competitive basic salary between £25,500 and £28,000, depending on experience.

OTE up to £32,000 with uncapped bonus potential.

Excellent training and ongoing development opportunities.

Career advancement within a supportive and friendly team.

Company benefits and a positive working environment.

Duties:

• Act as the primary point of contact for customers, ensuring high levels of customer satisfaction.
• Manage all paperwork related to vehicle servicing and repairs efficiently.
• Keep customers informed about the status of their vehicles throughout the service process.
• Handle payments and follow-up appointments promptly.
• Maintain cleanliness and organisation within the service department.
• Communicate effectively with workshop colleagues to ensure timely service delivery.
• Uphold the dealership’s professional standards at all times.

Requirements:

• Previous experience as a Service Advisor or in a similar customer-facing role within the motor trade.
• Strong computer literacy and organisational skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and maintain high attention to detail.
• Problem-solving skills and a professional approach.

If you are committed to delivering outstanding customer service and want to progress your career as a Service Advisor, this opportunity is ideal for you.

Contact Sam Tinkler, Automotive Recruitment Specialist at Perfect Placement covering Bolton and Greater Manchester.