Service Advisor Car Dealership

TN United Kingdom; Tonbridge; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Service Advisor to enhance their customer service team. In this role, you will interact with clients, ensuring they are well-informed about necessary vehicle services and repairs. Your expertise will help guide customers through the service process, providing estimates and advising on additional services tailored to their needs. If you have a passion for customer care and at least two years of experience in a similar role, this is a fantastic opportunity to join a growing team that values professionalism and high standards.

Qualifications

• 2+ years of experience as a Service Advisor.
• Strong customer service and communication skills are essential.

Responsibilities

• Ensure customers are informed about service and repair work.
• Prepare and complete invoices for services rendered.

Skills

Customer Service

Communication Skills

Sales Skills

Tools

In-house Computer System

Job description

Client:

Location:

Tonbridge, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

f6cd949ddff0

Job Views:

11

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Job Description

We are currently working with a main car dealership that is looking to recruit an experienced Service Advisor to join their growing team. Our client prides itself on delivering a consistently high standard of customer care at all times.

As a Service Advisor, you will ensure the highest standards of courtesy and professionalism when interacting with customers and members of the public.

Service Advisor Duties include:

• Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
• Advising on estimated costs of repairs and work to be undertaken
• Selling additional products as appropriate to customers’ needs
• Advising on timescales and collection arrangements
• Producing job cards on the in-house computer system
• Updating customer and vehicle records
• Documenting all warranty work in accordance with manufacturer policy
• Preparation and completion of invoices

Requirements for this Service Advisor position:

• At least 2 years’ experience working as a Service Advisor

Note: If you are not a passport holder of the country for the vacancy, you might need a work permit. Please check our Blog for more information.

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Created on 26/04/2025 by TN United Kingdom