Service Advisor Car Dealership

TN United Kingdom; Sevenoaks; On-site; GBP 25,000 - 35,000; Full time

Job summary

A forward-thinking company is seeking an experienced Service Advisor to join their dynamic team in Sevenoaks. This role involves delivering exceptional customer service, advising clients on vehicle repairs, and ensuring a professional interaction at all times. The ideal candidate will have a minimum of 2 years' experience in a similar role and possess strong communication and sales skills. Join this reputable car dealership and contribute to their commitment to high standards of customer care while enjoying a supportive work environment.

Qualifications

• 2+ years of experience as a Service Advisor in a car dealership.
• Strong customer service and communication skills.

Responsibilities

• Ensure customers are informed of service and repair work needed.
• Advise on estimated costs and timescales for repairs.

Skills

Customer Service

Communication

Sales Skills

Vehicle Knowledge

Tools

In-house Computer System

Job description

Service Advisor Car Dealership, Sevenoaks

Client:

Location:

Job Category: Other

-

EU work permit required: Yes

Job Reference: c976c2d9a794

Job Views: 6

Posted: 05.05.2025

Expiry Date: 19.06.2025

Job Description:

We are currently working with a main car dealership looking to recruit an experienced Service Advisor to join their growing team. Our client prides itself on delivering a consistently high standard of customer care at all times.

As a Service Advisor, you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

Service Advisor Duties include:

• Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
• Advising on estimated costs of repairs and work to be undertaken
• Selling additional products as appropriate to customers’ needs
• Advising on timescales and collection arrangements
• Producing job cards on in-house computer system
• Updating customer and vehicle records
• Documenting all warranty work in accordance with manufacturer policy
• Preparation and completion of invoices

For this Service Advisor position, you will have:

• At least 2 years’ experience working as a Service Advisor