Service Advisor Car Dealership

TN United Kingdom; Basingstoke; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the automotive sector is seeking a dedicated Service Advisor to join their team in Basingstoke. This role focuses on delivering exceptional customer service, ensuring clients are well-informed about vehicle repairs and services. The ideal candidate will have at least two years of experience in a similar role, showcasing strong communication and sales skills. Join a company that prides itself on high standards of customer care and be a part of a dynamic team that values professionalism and courtesy.

Qualifications

• 2+ years of experience as a Service Advisor in a car dealership.
• Strong customer service and communication skills.

Responsibilities

• Ensure customers are informed about service and repair work.
• Advise on costs and timelines for repairs.

Skills

Customer Service

Communication Skills

Sales Skills

Time Management

Tools

In-house Computer System

Job description

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Service Advisor Car Dealership, Basingstoke

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EU work permit required:

Yes

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Job Reference:

ddcb5fb9f9aa

Job Views:

11

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Job Description

We are currently working with a main car dealership that is looking to recruit an experienced Service Advisor to join their growing team. Our client prides itself on delivering a consistently high standard of customer care at all times.

As a Service Advisor, you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.

Service Advisor Duties include:

• Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
• Advising on estimated costs of repairs and work to be undertaken
• Selling additional products as appropriate to customers’ needs
• Advising on timescales and collection arrangements
• Producing job cards on in-house computer system
• Updating customer and vehicle records
• Documenting all warranty work in accordance with manufacturer policy
• Preparation and completion of invoices

Requirements for this Service Advisor position:

• At least 2 years’ experience working as a Service Advisor