Service Advisor | Blackpool

CHORLEY GROUP; Lancashire; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Excellent training and development

Company benefits

A great team of people to work with

Commission pay

Performance bonus

Quarterly bonus

Company events

Company pension

Free parking

Life insurance

Referral programme

Job summary

CHORLEY GROUP in Blackpool is seeking an experienced Service Advisor to be the public face of the Aftersales department, liaising between service customers and the workshop and delivering outstanding customer service. Responsibilities include dealing with paperwork, maintaining high standards of housekeeping, updating customers during servicing and repairs, and processing payments with follow-up actions.

The role requires motor industry experience or service advising, good computer literacy, and

Qualifications

• Experience in the motor industry and/or service advisor role.
• A good level of computer literacy.

Responsibilities

• Dealing with necessary paperwork.
• Maintaining a high level of housekeeping at all times.
• Maintaining communication with the customer whilst their vehicle is being serviced/repaired.
• Processing payments and follow-up actions.

Skills

Motor industry experience

Computer literacy

Job description

We are recruiting for an experienced service advisor to join the team at Blackpool's dealership.

The role of Service Advisor is the public face of the aftersales department, and you will be providing a working relationship between service customers and the workshop department, and delivering excellent customer service at all times.

Other responsibilities for the role are:

Dealing with necessary paperwork

Preserving a high level of house keeping at all times

Maintaining communication with the customer whilst their vehicle is being services/repaired and;

Processing payments and follow up actions.

What we are looking for:

Experience in the motor industry and/or service advisor role

No specific qualifications needed

A good level of computer literacy

Someone who has a passion to make things work – keep moving forward to reach the finish line everyday

Ability to work under pressure

When I join the team, what will I get in return?

A salary of between £25500 and £27000 basic (based on experience) and up to a very realistic and uncapped £32000 OTE per year

Excellent training and development

Company benefits

A great team of people to work with

Job Type: Permanent

Pay: £25,500.00-£32,000.00 per year

Additional pay:

Commission pay

Performance bonus

Quarterly bonus

Company events

Company pension

Free parking

Life insurance

Referral programme

Schedule: Day shift

Experience: Service Advisor: 1 year (required)

Job Type: Permanent