Service Advisor – Automotive Care & Career Growth

Park's Motor Group; Coatbridge; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Access to Company Pension Scheme

Colleague Introductory Scheme

Industry discounts on new and used car

Death in service benefit

Job summary

Park’s Motor Group is seeking a bright, enthusiastic Service Advisor to join our Coatbridge Service Centre on a full-time basis. You will support our team and customers through administration for our manufacturers.

You will handle invoices, paperwork and customer data while maintaining high standards of service and confidentiality. A friendly, professional telephone manner and strong numeracy will help you thrive in this busy role.

Qualifications

• Proficient with MS Office (Excel/Word) and email; able to manage data accurately.
• Excellent attention to detail and numerical accuracy.
• Strong communication skills with a professional telephone manner.
• Able to adapt to varying tasks and learn new processes quickly.

Responsibilities

• Assist with the team’s daily workload.
• Process invoices, paperwork, and customer details.
• Liaise with customers to provide a high level of service.
• Create, maintain and update databases.
• Maintain consistently high quality of work.
• Communicate in a confidential, professional manner.
• Develop personal skills and knowledge continuously.

Skills

MS Office proficiency

Strong communicator

Attention to detail

Telephone manner

Numeracy

Adaptable

Willing to learn

Tools

Microsoft Office

Excel

Word

Email packages

Job description

Park’s Motor Group is seeking a bright, enthusiastic Service Advisor to join our Coatbridge Service Centre on a full-time basis. You will support our team and customers through administration for our manufacturers.

You will handle invoices, paperwork and customer data while maintaining high standards of service and confidentiality. A friendly, professional telephone manner and strong numeracy will help you thrive in this busy role.