Service Advisor

Park's Motor Group; Motherwell; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Company Pension Scheme

Colleague Introductory Scheme

Discounts on cars

Death in service benefit

Discounted Servicing

Car purchase scheme

Employee Assistance Programme

24/7 remote GP

Mental health support

Wellbeing assistance

Job summary

Park's Motor Group is seeking a full-time Service Advisor to join our service centre in Motherwell. You will support the branch and its customers through administration, invoicing, and database management, delivering a high standard of service.

Ideal candidates will be proficient in Microsoft Office, have strong numeracy, and possess outstanding communication skills. We offer career development and generous employee benefits within a supportive team.

Qualifications

• Proficiency with Microsoft Office applications (Outlook, Word, Excel) and email.
• Strong numeracy and attention to detail.
• Clear and confident communicator.

Responsibilities

• Contribute to the team's daily workload.
• Process invoices, paperwork, and customer details.
• Liaise with customers to provide excellent service.
• Maintain, create and change our databases.
• Maintain a high, consistent quality of work.
• Communicate professionally and confidentially.

Skills

Microsoft Office

Excel

Word

Attention to detail

Communication skills

Job description

Location: Motherwell
Franchise: Nissan, OMODA & JAECOO

Park’s Motor Group is seeking an individual to take up a position as a full-time Service Advisor based in our service centre located in Motherwell.
About the role:
You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers.

What you will do:

• Help contribute toward the team's daily workload
• Process invoices, paperwork, and customer details
• Liaise directly with customers providing a second to none level of service
• Maintain, create and change our databases
• Be able to, maintain a high consistent quality of work
• Communicate in a confidential, professional, and appropriate manner
• Continually develop your personal skills and knowledge

Your skills & experience will include:

• The ability to confidently use Microsoft Office, Excel, and Word as well as email package
• Have an eye for attention to detail
• Be a strong confident communicator
• Have a polite and warm telephone manner
• Good numeracy skills
• Be adaptable to varying tasks
• Have a desire and willingness to learn

As a Park's Motor Group employee you will receive:

For you:

• Access to the Company Pension Scheme
• Colleague Introductory Scheme
• Industry leading discounts on purchases on new and used cars
• Death in service benefit

For you and your family:

• Discounted Servicing
• Subsidised car purchase scheme
• Employee Assistance Programme
• 24/7 remote GP
• Medical second opinions
• Unlimited mental health support
• Physiotherapy help and advice
• Savings and discounts on shopping
• Financial and legal support
• Wellbeing assistance

This is a fantastic opportunity in Park’s Motor Group. We can offer genuine scope for development and progression from a Service Advisor position and beyond.
If you have the desire to learn and the drive to become a member of our team then we want to hear from you.

Why Park's Motor Group?

Park's is one of Scotland's largest and most successful motor groups, operating a diverse portfolio of luxury, niche and volume franchises from 80 franchise outlets throughout the UK.