Service Advisor

Park's Motor Group; Arbroath; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Company pension scheme

Colleague introductory scheme

Discounts on new and used cars

Death in service benefit

Employee Assistance Programme

Job summary

Park's Motor Group in Arbroath is seeking a Service Advisor to support our service centre and its customers, handling administration, invoices, and data management.

You will join a friendly team, contribute to daily workload, and develop your skills in a fast-paced environment, with opportunities for progression within the group.

Qualifications

• Proficient with Microsoft Office, Excel and Word, and email communication.
• Excellent numeracy and attention to detail.
• Strong verbal and written communication skills.
• Polite, warm telephone manner and customer-focused.

Responsibilities

• Contribute to the team's daily workload.
• Process invoices, paperwork, and customer details.
• Liaise with customers to provide high-quality service.
• Maintain, create and update databases.
• Uphold a high standard of work consistently.
• Communicate professionally and confidentially.

Skills

Attention to detail

Strong communicator

Telephone manner

Numeracy

Adaptable

Willingness to learn

Customer service mindset

Tools

Microsoft Office

Excel

Word

Email package

Job description

Location: Arbroath

Park's Motor Group is seeking a bright, enthusiastic individuals to take up the position of Service Advisor based in our service centre located in Arbroath.

About The Role

You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers.

What You Will Do

• Help contribute toward the team's daily workload
• Process invoices, paperwork, and customer details
• Liaise directly with customers providing a second to none level of service
• Maintain, create and change our databases
• Be able to, maintain a high consistent quality of work
• Communicate in a confidential, professional, and appropriate manner
• Continually develop your personal skills and knowledge

Your Skills & Experience Will Include

• The ability to confidently use Microsoft Office, Excel, and Word as well as email package
• Have an eye for attention to detail
• Be a strong confident communicator
• Have a polite and warm telephone manner
• Good numeracy skills
• Be adaptable to varying tasks
• Have a desire and willingness to learn

As a Park's Motor Group employee you will receive:

• Access to the Company Pension Scheme
• Colleague Introductory Scheme
• Industry leading discounts on purchases on new and used cars
• Death in service benefit

For You And Your Family

• Discounted Servicing
• Subsidised car purchase scheme
• Employee Assistance Programme
• 24/7 remote GP
• Medical second opinions
• Unlimited mental health support
• Physiotherapy help and advice
• Savings and discounts on shopping
• Financial and legal support
• Wellbeing assistance

This is a fantastic opportunity in Park's Motor Group. We can offer genuine scope for development and progression from a Service Advisor position and beyond.

If you have the desire to learn and the drive to become a member of our team then we want to hear from you.

Why Park's Motor Group?

Park's is one of Scotland's largest and most successful motor groups, operating a diverse portfolio of luxury, niche and volume franchises from 80 franchise outlets throughout the UK.