Service Advisor (Automotive)

Ernest Gordon Recruitment Limited; Ilkeston; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Bonus

Training

Progression

Benefits

Job summary

Ernest Gordon Recruitment Limited in Ilkeston is seeking a Service Advisor in the automotive sector. The role offers £30,000-£35,000 plus a £3,500 bonus, training and clear progression into a sales path. You will be the main point of contact guiding customers through the repair and rebuild process with autonomy.

In this role you will coordinate with technicians and internal teams to provide technical advice and spot opportunities to upsell products and services. Monday to Friday, 08:00-17:00.

Qualifications

• Service Advisor or similar role
• Interest in the Automotive industry
• Willingness to train and progress within the company

Responsibilities

• Guiding customers and clients through the repair and rebuild process
• Coordinate with technicians and internal teams
• Provide technical advice
• Identify opportunities to upsell products and services

Skills

Customer service

Automotive interest

Communication skills

Job description

Service Advisor (Automotive)

£30,000 - £35,000 + £3.5k Bonus + Training + Progression + Benefits

Ilkeston

Are you a Service Advisor or similar with an interest in the automotive industry, looking to join a rapidly growing company offering impressive internal training from industry experts alongside a clear route for progression into a sales position?

Are you looking to take on a highly autonomous, forward-facing role within a well-established business, offering the opportunity to increase your earnings through monthly bonuses?

In this role, you will be seen as the main point of contact, guiding customers and clients alike through the repair and rebuild process. You will coordinate with technicians and internal teams to provide technical advice with full training given, to resolve issues where applicable, identifying opportunities to upsell products and services.

Founded over 20 years ago, an operation that originally started from one man's kitchen table, has now skyrocketed into an organisation of nearly 100 employees. Keen to progress their employees, proven by all current management starting out in the warehouse and working their way up, they aim to continue dominating their niche sector of the automotive industry for years to come.

This role would suit a Service Advisor or similar with an interest in the automotive industry, looking to progress your career.

The Role:

• Guiding customers and clients through the repair and rebuild process
• Coordinate with technicians and internal teams
• Provide technical advice
• Identify opportunities to upsell products and services

Monday - Friday, 08:00am - 17:00pm

The Person:

• Service Advisor or similar
• An interest in the Automotive industry

Reference: BBBH

Service, Advisor, Technician, Test, Repair, ECU, Electronics, Control Units, Automotive, Engineering, Sales, Ilkeston, Heanor, Derby, Nottingham, England

We are an equal opportunities employer and welcome applications from all suitable candidates.

The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.