Service Advisor Apprentice: Start in Aftersales & Warranty

Irizar UK Ltd; Worksop; In loco; GBP 12.000 - 18.000; Tempo pieno

Descrizione del lavoro

Irizar UK Ltd is seeking a Service Advisor Apprentice to gain hands-on experience in the Aftersales team, helping manage warranty claims, support vehicle operations and contribute to day-to-day administration in a friendly workshop environment.

This apprenticeship offers exposure to customers, engineers and suppliers, with opportunities to assist with reporting, project work and health and safety activities while building practical skills for a career in automotive services.

Mansioni

• Managing warranty claims and maintaining accurate records and spreadsheets
• Creating invoices through company systems to recover warranty costs
• Producing monthly reports on warranty recovery performance
• Assisting customers with breakdowns, repairs and service enquiries via telephone and email
• Booking warranty repairs and coordinating work with engineers, service agents and suppliers
• Building positive relationships with customers and providing excellent customer service
• Arranging hotel accommodation, travel and factory visits for engineers and management
• Attending demonstrates minutes and issuing action plans to attendees
• Supporting departmental projects and helping implement new processes and improvements
• Assisting with health and safety administration and compliance activities
• Participating in weekly team meetings and sharing ideas to help improve business performance

Descrizione del lavoro

Irizar UK Ltd is seeking a Service Advisor Apprentice to gain hands-on experience in the Aftersales team, helping manage warranty claims, support vehicle operations and contribute to day-to-day administration in a friendly workshop environment.

This apprenticeship offers exposure to customers, engineers and suppliers, with opportunities to assist with reporting, project work and health and safety activities while building practical skills for a career in automotive services.