Service & Warranty Apprentice Advisor

Southyorkshireapprenticeships; Blyth; Ibrido; GBP 9600 - 15.000; Tempo pieno

Vantaggi offerti da questo lavoro

On-the-job training

Formal qualification

Day release

Descrizione del lavoro

Irizar UK is offering a Service Advisor Apprentice role based in Blyth. You will support the Aftersales team with warranty claims, bookings and customer inquiries while undertaking the Level 3 Business Administration apprenticeship through Doncaster College or North Lindsey College.

Day release is planned in a supportive, hands-on environment. Training will cover English and maths Functional Skills, with structured on- and off-the-job modules to build essential business administration

Competenze

• Experience in customer-facing environments.
• Interest in warranty administration and service operations.
• Strong organizational and record-keeping skills.

Mansioni

• Manage warranty claims and maintain accurate records.
• Create invoices to recover warranty costs.
• Produce monthly warranty recovery reports.
• Assist customers with breakdowns, repairs and service enquiries by phone and email.
• Coordinate bookings for warranty repairs with engineers and suppliers.
• Build positive relationships with customers and provide excellent service.
• Maintain records for PPE, training and compliance documentation.
• Arrange accommodation, travel and factory visits for engineers and management.
• Attend meetings, take minutes and issue action plans.

Conoscenze

Customer service

Administration

Communication

Formazione

Level 3 Business Administration

Descrizione del lavoro

Irizar UK is offering a Service Advisor Apprentice role based in Blyth. You will support the Aftersales team with warranty claims, bookings and customer inquiries while undertaking the Level 3 Business Administration apprenticeship through Doncaster College or North Lindsey College.

Day release is planned in a supportive, hands-on environment. Training will cover English and maths Functional Skills, with structured on- and off-the-job modules to build essential business administration