Automotive Service Admin Specialist

ADAMS MOREY LTD; Andover; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Employee Assistance Program

Mental Health First Aiders

Free Flu jabs

Free eye test + £70 glasses contrib.

Employee Discounts On A Range Of 1

30 days holiday including Bank Hols

Pension Scheme

Cycle To Work Scheme

Free parking

Quarterly Star Awards

Job summary

Adams Morey is seeking a friendly, organised and detail-focused Service Administrator to join our team at our new Andover site and contribute to the smooth operation of the service department.

You will support day-to-day administration, manage paperwork and records, liaise with Service Advisors and workshop staff, and help schedule bookings to keep the service department running efficiently.

This is a permanent role with a competitive package and opportunities to grow within the Greenhous Group.

Qualifications

• Previous experience in an administrative role within automotive or commercial vehicle environment.
• Excellent organisational skills and strong attention to detail.
• Good communication and customer service skills.
• Confident using IT systems and Microsoft Office.
• Accurate data entry skills and ability to maintain records.
• Ability to manage multiple tasks and prioritise workload effectively.
• A proactive approach with the ability to work independently and as part of a team.
• Reliable, flexible and professional approach to work.
• Previous experience within a service department or workshop environment is advantageous.

Responsibilities

• Provide general administrative support to the service department.
• Process and maintain service and repair documentation accurately.
• Assist with preparing job cards, invoices and other relevant paperwork.
• Maintain accurate customer and vehicle records, ensuring information is kept up to date.
• Support Service Advisors and the workshop team with day-to-day administrative tasks.
• Assist with service bookings and updating internal systems.
• Ensure all paperwork is completed and processed within required timescales.
• Liaise with customers, suppliers and internal departments as required.
• Assist with warranty and service-related administration where necessary.
• Respond to telephone and email enquiries in a professional and timely manner.
• Monitor outstanding paperwork and follow up on any missing information.
• Help ensure the service department runs efficiently by providing reliable administrative support.
• Maintain organised filing systems and ensure records are stored correctly.
• Carry out any other duties to meet the needs of the business.

Skills

Administrative experience

Organisational skills

Customer service

IT systems

Data entry

Multitasking

Proactive

Reliability & flexibility

Service department experience

Tools

Microsoft Office

Job description

Adams Morey is seeking a friendly, organised and detail-focused Service Administrator to join our team at our new Andover site and contribute to the smooth operation of the service department.

You will support day-to-day administration, manage paperwork and records, liaise with Service Advisors and workshop staff, and help schedule bookings to keep the service department running efficiently.

This is a permanent role with a competitive package and opportunities to grow within the Greenhous Group.