Service Advisor

Nub News; Warwick; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Subsidised gym membership

Uniform provided

Contributory pension scheme

Professional development opportunities

Job summary

Perfect Placement is seeking a Service Advisor in Warwick for an established dealership. The role involves booking servicing, MOTs and repairs, preparing job cards, and keeping customers informed throughout the process.

You will greet customers professionally, review health checks with technicians, order parts, generate invoices and manage courtesy cars, contributing to smooth workshop operations.

Qualifications

• Previous experience as a Service Advisor or Aftersales role in automotive.
• Excellent communication and organisational skills.
• Genuine interest in cars and the automotive sector.

Responsibilities

• Booking customers in for servicing, MOTs, warranty work and repairs.
• Preparing job cards and managing daily workshop workload.
• Greeting customers professionally and update them during repairs.
• Reviewing vehicle health checks with technicians and advising customers.
• Ordering parts and ensuring availability for scheduled work.
• Preparing invoices and conducting pre-collection checks.
• Managing courtesy cars and vehicle movements.
• Handling queries and resolving issues promptly.
• Collaborating with technicians, Parts, MOT and Sales to optimize productivity.

Skills

Communication

Organisation

Attention to detail

Team player

Customer-focused

Job description

WhereWarwickWhatTransport & LogisticsTypePermanentSalary30000 AnnualWe are currently seeking a highly skilled Service Advisor to join our client's well-established independent dealership in Warwick. This is an excellent opportunity for an experienced professional to contribute to a reputable business renowned for delivering exceptional customer service and fostering a supportive working environment.Benefits of a Service Advisor:Starting salary of £30,000+ depending on experienceMonday to Thursday working hours from 8:00am to 5:30pmFriday hours from 8:00am to 3:30pmNo weekend working requiredSubsidised gym membership at onsite facilitiesUniform providedOpportunity to work within a growing, supportive independent dealershipProfessional development opportunitiesContributory occupational pension schemeDuties of a Service Advisor:Booking customers in for servicing, MOTs, warranty work, and general repairsPreparing job cards and managing the daily workshop workload efficientlyGreeting customers in a professional and friendly mannerProviding regular updates to customers throughout repair processesReviewing vehicle health checks with technicians and discussing advisory work with customersOrdering parts and ensuring availability for scheduled workPreparing invoices and conducting vehicle pre-collection checksManaging courtesy cars and vehicle movementsHandling customer queries professionally and resolving issues promptlyCollaborating closely with technicians, Parts, MOT, and Sales departments to optimise workshop productivityRequirements of a Service Advisor:Previous experience as a Service Advisor or in an Aftersales role within the automotive industryExcellent communication and organisational skillsStrong attention to detail and ability to manage a busy workload effectivelyGenuine interest in cars and the automotive sectorProfessional, customer-focused attitudeAbility to work well as part of a team and independentlyIf you meet the above criteria and are looking to progress your career as a Service Advisor in Warwick, we invite you to apply for this exciting opportunity.Contact Aedan Oliver at Perfect Placement, covering Warwick and Warwickshire, to hear more about this vacancy and discuss the opportunity in more detail.Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.