Service Advisor

EDEN MOTOR GROUP; Swindon; On-site; GBP 22,000 - 28,000; Full time

Job summary

Eden Motor Group is seeking a Service Advisor for their Swindon location. The ideal candidate will have excellent customer service skills and a professional demeanor. This role offers opportunities for personal development and a supportive work environment, along with various employee benefits.

Benefits

Up to 33 days holiday per annum

Access to Perkbox discounts

Discounts on vehicle purchases and services

Extra paid day off for family events

Paid day off on birthday

Death in Service benefit

Enhanced workplace pension scheme

Flexible working hours

Cycle to Work scheme

Comprehensive in-house training

Qualifications

• Excellent customer service skills, face-to-face and over the phone.
• Basic computer skills.
• Ability to prioritize workload and work independently.

Responsibilities

• Assist incoming customers daily.
• Engage with prospective customers.

Skills

Customer Service

Communication

Reliability

Initiative

Job description

Location

Swindon

Working Hours

Benefits Service

About the Role

If you are ambitious, customer-focused, and a team player, we believe you would fit well at Eden. Committed to a 'Better World of Motoring' for our customers, we are also dedicated to providing a 'Better World of Work' for our colleagues. If you want to maximize your potential in an environment where openness, friendliness, integrity, and flexibility are paramount, and where communication, rewards, and personal development are taken seriously, we would love to hear from you.

We are seeking a Service Advisor to join our team at Eden Swindon. You should possess excellent customer service skills, whether face-to-face or over the phone, both of which are advantageous. Motor trade experience or retail customer service experience would be beneficial but is not essential. Your responsibilities will include assisting incoming customers daily and engaging with prospective customers. Good communication skills, basic computer skills, the ability to work on your own initiative, prioritize workload, and be presentable, professional, reliable, and a dedicated team player are essential.

What We Offer

• Rewarding loyalty with up to 33 days holiday per annum;
• Access to Perkbox, offering colleagues hundreds of perks and discounts;
• Discounts on vehicle purchases, servicing, and repairs for colleagues and their families;
• An extra paid day off each year for family or celebratory events;
• A paid day off on your birthday;
• Death in Service benefit of 4 x salary;
• Workplace pension scheme with enhanced employer contributions;
• Flexible working hours;
• Cycle to Work scheme through salary exchange;
• Access to Eden Elite management development scheme;
• Comprehensive in-house training with a dedicated department;
• Eden Special Occasion Limo loaned free of charge for family or celebratory events.

If Eden sounds like a place where you would like to work and develop your career, and you have the skills and experience required, please apply today.