Service Advisor

Zohorecruit; Staines-upon-Thames; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Pension Scheme

Monthly bonus

28 days annual leave (including bank/h

Gearbox training

Staff discount on parts

Free parking

On-site parking

Job summary

Zohorecruit is representing a car dealership in Staines for a Service Advisor role. The candidate will interact with customers, advise on repairs, and keep clients informed of progress in a friendly, professional manner.

The position requires at least 3 years in a similar role within the automotive sector, with strong communication and organisational skills, and a valid driver’s license preferred. Competitive salary with benefits and bonus potential.

Qualifications

• Excellent communication skills both verbal and written.
• Ability to build rapport with customers.
• Excellent organisational skills.
• Ability to work as part of a team.
• Working knowledge of Microsoft Packages in particular Excel.

Responsibilities

• Deliver outstanding customer service and explain required repairs.
• Update customers clearly on repair progress and costs.
• Assist in scheduling and coordinating vehicle servicing.
• Support colleagues to ensure smooth workshop operations.

Skills

Communication skills

Customer rapport

Organizational skills

Teamwork

Microsoft Excel

Valid driver’s license

Attention to detail

Automotive industry experience

Tools

Microsoft Excel

Job description

Staines, United Kingdom | Posted on 28/09/2026

Job Title: Service Advisor – Car Dealership

Location: Staines

Salary: Up to £35k basic + bonus of up to £10k - OTE £45k

Full Time and Permanent – Monday – Friday 8.00am -5.00pm – Saturday 8,00am-12.00pm

Our client is an mid size family owned dealership in the Staines

The Service Advisor will need to be capable of delivering an outstanding experience to the customers with a professional and friendly manner, advising on required repairs and clearly updating the customer throughout.

Our client is ideally looking for someone who has at least 3 years’ experience as a Service Advisor within the Automotive sector.

Essential Skills and Experience:

• Excellent communication skills both verbal and written.
  
• Ability to build rapport with customers.
  
• Excellent organisational skills
  
• Ability to work as part of a team.
  
• Working knowledge of Microsoft Packages in particular Excel.
  
• Valid driver’s license (preferred)
  
• Ability to process information accurately and efficiency.
  
• Flexibility.
  
• Previous service advisor experience in the automotive industry.
  

In return for your hard work and dedication to the brand you will receive a competitive basic salary, and company benefits including:

• Pension Scheme
  
• Monthly bonus
  
• 28 days annual leave (including bank holidays)
  
• Gearbox training.
  
• Staff discount on parts
  

Job Types: Full-time, Permanent

• Company pension
  
• Free parking
  
• On-site parking
  

Experience:

• service Advisor in Automotive sector: 2 years (required)