Service Advisor

Jago Consultants; Sidcup; On-site; GBP 32,000 - 39,000; Full time

Job summary

Jago Consultants is recruiting for an experienced Service Advisor at a prestigious automotive dealership in the Sidcup area. The role demands handling service calls and walk-in enquiries, greeting customers, and identifying needs for vehicle drop-off.

You will progress updates with customers and discuss upsell opportunities while ensuring handovers are smooth. The ideal candidate has prior Service Advisor experience, strong customer service skills, and a good technical understanding of vehicles,

Qualifications

• Experience as a Service Advisor is advantageous.
• Strong customer service experience is essential.
• Good technical knowledge of vehicles.

Responsibilities

• Manage all service telephone and walk-in enquiries.
• Meet and greet customers, qualify and identify needs for vehicle drop-off.
• Progress and update the customer throughout the day.
• Discuss and upsell additional work to the customer.
• Advise and forward diarised unsold work.
• Carry out inspections where necessary prior to handover to customer.

Skills

Teamwork

Multitasking

Deadlines

Communication

Organised

Service advisory

Vehicle knowledge

Job description

Salary – Dependant on experience (up to £35,000 OTE)

I am recruiting for a very fast growing Prestigious automotive dealership in the Sidcup area who are looking for an experienced Service Advisor to join their hugely successful dealership.

The successful candidate ideally will have previous experience as a Service Advisor and proven customer service experience skills.

Service Advisor job duties include:

• To Manage all service telephone and Walk-in enquires
• To meet and greet customers, qualify and identify customer’s needs for at vehicle drop-off
• To progress and update the customer throughout the day
• To discuss and up-sell additional work to the customer.
• Advise, and forward diarised unsold work
• Carry out inspections where necessary prior to handover to customer

To apply for our Service Advisor role you will need to be able to demonstrate some of the skills that will prove very beneficial in the position, including:

• Teamwork
• Ability to multi-task
• Ability to work to deadlines
• Confident and professional communication skills
• Highly Organised
• Ideally have previous experience as a service advisor
• A good technical knowledge of vehicles
• To have a positive, customer focused attitude and approach to your work