Parts Advisor

Jago Consultants

Eastbourne

On-site

GBP 25,000 - 31,000

Full time

2 days ago

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Job summary

The Eastbourne area automotive dealership is seeking an experienced Parts Advisor to join their hugely successful team. You will manage part sales to public and trade and support the Service Department with parts supply.

The role requires strong customer service skills, a good technical knowledge of vehicles, and a professional, organised approach to stock, records and counter duties. Previous Parts Advisor experience is preferred.

Qualifications

Teamwork and customer service experience are essential.
Ability to multi-task and work to deadlines is required.
Confident and professional communication skills are needed.
A good technical knowledge of vehicles is preferred.

Responsibilities

Handle sales of parts to the public and trade by telephone, fax and in person at the Retail/Trade Counter.
Supply parts to the Service Department as required.
Raise and maintain accurate records.
Inspect parts in front of the customer as laid down in Procedures.
Place incoming stock in correct locations and pick customer orders with documentation.
Operate computers and maintain Health, Safety and Fire Regulations.

Skills

Teamwork

Multi-tasking

Deadlines

Communication skills

Organised

Parts advisor experience

Vehicle knowledge

Customer focused

Tools

Computers

Job description

Salary – Dependant on experience (up to £28,000 OTE)

I am recruiting for a very fast growing prestigious automotive dealership in the Eastbourne area who are looking for an experienced Parts Advisor to join their hugely successful dealership.

The successful candidate ideally will have previous experience as a Parts Advisor and proven customer service experience skills.

Parts Advisor job duties include:

To Handle sales of parts to the public and trade by telephone, fax and in person at the Retail/Trade Counter, and to operate the relevant Departmental Procedures to a high standard to ensure customer satisfaction.
To supply parts as requested to the Service Department
To raise and maintain legible And accurate records as laid down in Company Procedures.
To inspect parts in front of The customer as laid down in the Company Procedures.
To inspect incoming goods against the relevant documentation, and to report and record any discrepancies.
To place incoming stock in correct binning locations.
To pick customer orders and Place them in the correct area e.g. delivery area/inter-branch transfers, together with the relevant documentation.
To report and record any discrepancies/damage to stock parts.
To operate computers and other machinery/equipment in accordance with Company Procedures/Manufacturers’ instructions.
To support and implement the Company’s Quality System and carry out the responsibilities documented in the relevant Procedures Manuals.
To maintain the cleanliness of the customer area/warehouse.
To maintain a neat and tidy personal appearance
To observe all Health, Safety and Fire Regulations.

To apply for our Parts Advisor role you will need to be able to demonstrate some of the skills that will prove very beneficial in the position, including: