Service Advisor

Holt-Recruitment; Northampton; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Pension

Bonus scheme

Job summary

Holt-Recruitment is assisting a main dealership in Northampton to recruit a Service Advisor. The role offers £30,000 basic with a bonus and a route to £33,000 with performance-related pay.

You will join the Aftersales team and handle customer bookings, advise on repairs and timescales, and manage job cards on the company system. The ideal candidate will have experience in a similar role at a main dealership, familiarity with Kerridge/Pinnacle/DRIVE/ONELink, and the ability to upsell services

Qualifications

• Experience in a similar role (Service Admin/Service Advisor) or similar.
• Experience with Kerridge/Pinnacle/DRIVE/ONELink.
• Ability to sell additional products and services to customers.
• Experience using commercial databases.

Responsibilities

• Explain service and repair work to customers in a professional manner.
• Advise on timescales and collection arrangements.
• Produce job cards on the in-house computer system.

Skills

Sales ability

Customer service

Communication

Tools

Kerridge

Pinnacle

DRIVE

ONELink

Job description

Service Advisor - £30,000 basic plus bonus – Main Dealership – Northampton

*Please only apply if you have Main Dealership experience*

Our client, a main dealership is looking for a high-performing Service Advisor to join their successful Aftersales team. The Service Advisor role comes with a competitive salary of £33,000 with an excellent benefits package.

• 8am-5:30pm Monday - Friday
• 1 in 3 Saturday 4 hours
• Pension
• Pinnacle/Pinewood systems
• Family run dealership

Key Service Advisor Roles and Responsibilities:

• Ensure customers are aware of service and repair work required to their vehicles in a professional manner
• As a Service Advisor you will advise on timescales and collection arrangements
• Produce job cards on the in-house computer system

Minimum Service Advisor Requirements:

• Experience in a similar role, as a Service Admin / Service Advisor or similar
• Experience with Kerridge/Pinnacle/DRIVE/ONELink
• An ability to sell additional products and services to customer
• Experience in using commercial databases

Job Type - PermanentHours - Full timeJob Title - Service Advisor

Automotive Service Advisor: Auto Service Consultant, Car Service Advisor, Vehicle Maintenance Advisor, Automotive Service Specialist.