Service Advisor

Allscreens Nationwide Ltd; North East; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

No weekends

Training provided

Career progression

Supportive management

Stable local business

Bonus potential

Job summary

Allscreens Nationwide Ltd in Newcastle is seeking a motivated Sales and Service Advisor for a full-time role. You will handle customer inquiries, advise on products, and manage bookings for trailer hire, towbar fitting and workshop services. The position offers a basic salary with strong bonus potential and clear opportunities for progression.

Working Monday to Friday, 9am–5pm, with no weekend shifts. You will receive full training, ongoing support, and join a stable local business with a

Qualifications

• Previous experience in a sales, service, or customer-facing role.
• Strong communication and organisational skills.
• Confident handling of sales transactions and basic administration.
• Proactive approach to customer care and sales development.
• Forklift licence is desirable; training can be provided for the right individual.
• Full UK driving licence is essential.

Responsibilities

• Provide superior customer service at the counter, over the phone, and via email.
• Advise customers on a range of products and services, ensuring accurate and efficient order processing.
• Manage bookings for trailer hire, towbar fitting, and workshop services.
• Receive, display, and maintain stock to maximise sales opportunities.
• Support workshop workflow with effective coordination and updates.
• Handle cash, banking, invoicing, and credit transactions with accuracy.
• Maintain administration and filing systems according to company standards.
• Uphold Health & Safety policies and maintain a professional and tidy working environment.

Skills

Customer service

Sales experience

Communication

Organisational skills

Proactive attitude

Full UK driving licence

Job description

We are representing an independent automotive business in Newcastle seeking a highly motivated Sales and Service Advisor. This is a full-time position offering a competitive basic salary and excellent bonus potential. Our client is committed to providing exceptional customer service and values individuals with a proactive attitude and previous experience in a customer-facing role.

Benefits of a Sales and Service Advisor:

• Basic salary of up to £25,000 per annum
• Bonus potential of up to £560 per month (OTE £31,720)
• Working Monday to Friday, 9am–5pm; no weekends
• Full training and ongoing support
• Opportunities for career progression within the branch network
• Stable, reputable local business environment
• Supportive management team

Duties of a Sales and Service Advisor:

• Provide superior customer service at the counter, over the phone, and via email
• Advise customers on a range of products and services, ensuring accurate and efficient order processing
• Manage bookings for trailer hire, towbar fitting, and workshop services
• Receive, display, and maintain stock to maximise sales opportunities
• Support workshop workflow with effective coordination and updates
• Handle cash, banking, invoicing, and credit transactions with accuracy
• Maintain administration and filing systems according to company standards
• Uphold Health & Safety policies and maintain a professional and tidy working environment

Requirements of a Sales and Service Advisor:

• Previous experience in a sales, service, or customer-facing role
• Strong communication and organisational skills
• Confident handling of sales transactions and basic administration
• Proactive approach to customer care and sales development
• Full UK driving licence is essential
• Forklift licence is desirable; training can be provided for the right individual

If you are an experienced Sales and Service Advisor or possess strong customer service and sales skills with an interest in automotive or trailer industries, we want to hear from you.