Service Advisor

The Recruitment Solution; Moneyreagh; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Bonus scheme

Uncapped earnings

Annual leave 33 days

Pension scheme

Life assurance

Vehicle purchase

Service discounts

Volunteer day

Childcare vouchers

Cycle to work

Gym membership

Perks at Work

Job summary

The Recruitment Solution is seeking a Service Advisor for a Belfast area dealership. You will greet customers at the service reception, book vehicles and manage service write-ups.

Ideal candidates have main dealer experience, good customer service, admin skills, and Kerridge familiarity; RTC/One Link is a plus. The role offers a market-leading salary and comprehensive benefits.

Qualifications

• Experience in customer service within a dealership environment.
• Strong administration skills.
• Experience in dealership operations.

Responsibilities

• Meeting and greeting customers into the service reception.
• Booking in vehicles.
• Raising and closing job cards.
• Gaining authorisations for work to be carried out.
• Liaising with the workshop regarding work in progress.
• Arranging courtesy cars using the One Link system.
• Costing, invoicing, customer handovers and upselling.

Skills

Customer service

Administration

Dealership experience

Main dealer experience

Tools

Kerridge

RTC

One Link

Job description

Service Advisors,

Interested in earning a market leading salary as a Service Advisor, with amazing benefits? If so, The Recruitment Solution have the perfect role for you! This Service Advisor opportunity is based within our clients successful, dealership based in the Belfast area.

The ideal Service Advisor candidate will have main dealer experience, excellent customer service and administration skills coupled with Kerridge experience. If you have experience with RTC and One Link this would also be a distinct advantage.

Service Advisor Benefits Include

• Industry leading package bonus scheme with uncapped earnings and an upsell bonus
• 33 days annual leave. in addition to an annual leave purchase & sale scheme
• Pension Scheme & Life Assurance
• Vehicle purchase scheme
• Discount on Service, Bodyshop and Parts
• 1 day each year to volunteer for a charity of your choice
• Childcare voucher scheme
• Cycle to work purchase scheme
• Discounted Gym membership
• Access to Perks at Work discount website

Service Advisor Requirements

• You will be responsible for meeting and greeting customers into the service reception
• Booking in vehicles
• Raising and closing job cards
• Gaining authorisations for work to be carried out
• Liaising with the workshop in regards to work in progress
• Arranging courtesy cars using the one link system
• Costing, invoicing, customer handovers and up-selling.