Service Advisor

Richard Abson Group; Liverpool; On-site; GBP 26,000 - 35,000; Full time

Job summary

A prestigious car dealership in Liverpool seeks a Service Advisor/Service Receptionist to assist customers and promote service sales. This role offers a competitive salary with opportunities for bonuses and professional development, especially with the shift towards hybrid and electric vehicles.

Qualifications

• At least 1 year’s experience in a similar role within the main dealer network.
• Enthusiastic and passionate about customer service and sales.

Responsibilities

• Assist customers with enquiries and provide progress updates on their vehicles.
• Promote sales of Service Plans and additional services.

Skills

Customer Service

Sales

Tools

Kerridge

1Link

Job description

Role - Service Advisor/Service Receptionist

Salary - £26,000 basic OTE £35,000

Location - Liverpool

Richard Abson Group is assisting a prestige car dealership in Liverpool to find a quality Service Advisor / Service Receptionist.

The business is a well-known and reputable dealer group working with several brands. They offer progression, support, and excellent training opportunities.

This is an exciting opportunity to work with a successful, prestigious brand, supported by an outstanding employer committed to investing in your training and development, especially as the brand moves into the hybrid and electric era, maintaining its relevance and leadership in the market.

Responsibilities

• Assist customers with enquiries, technical information, and provide progress updates on their vehicles.
• Promote sales of Service Plans and additional services.

Requirements

• At least 1 year’s experience in a similar role within the main dealer network.
• Enthusiastic and passionate about customer service and sales.
• Experience with Kerridge and 1Link (preferred).

Salary and Working Hours

The role offers a competitive basic salary of up to £26,000, with uncapped bonuses for hours sold, cross-sales, and service plan sales, potentially earning up to £35,000.

Working hours are Monday to Friday, 8:00 am - 5:30 pm, with one in two Saturday mornings paid at time and a half.

If interested, please APPLY NOW or contact Jake Jones at Richard Abson Group.