Service Advisor

Zohorecruit; Gravelly Hill; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Performance-related bonus

33 days holiday

Life Assurance

Pension Scheme

Staff discounts

Privilege Vehicle Purchase

Cycle to Work Scheme

Training opportunities

Job summary

Pybus Recruitment is seeking a Customer Service Advisor to join a respected automotive retail business in Erdington, Birmingham. This role is ideal for candidates with dealership experience who are committed to delivering exceptional service in a fast-paced environment.

Comprehensive benefits include a performance-related bonus, generous holiday allowance, and opportunities for career development, making this an attractive position for dedicated professionals.

Qualifications

• Experience in an automotive dealership is preferred.
• Ability to manage confidential information.

Skills

Customer service skills

Communication skills

Team-focused attitude

Deadline management

Job description

Erdington, United Kingdom | Posted on 28/09/2026

Pybus Recruitment is delighted to be supporting a well-established automotive retail business in the search for an experienced Customer Service Advisor to join their Aftersales team in Erdington, Birmingham.

This is an excellent opportunity for someone with automotive dealership experience who enjoys delivering outstanding customer service and thrives in a busy, customer-focused environment.

• Strong customer service and communication skills
• Ability to work to deadlines and manage confidential information
• Positive, driven and team-focused attitude

Benefits Include

• Performance-related bonus
• 33 days holiday including bank holidays
• Life Assurance & Pension Scheme
• Staff discounts on servicing, bodyshop & parts
• Privilege Vehicle Purchase Scheme
• Cycle to Work Scheme
• Excellent training and career progression opportunities

This employer is known for investing heavily in their people, including a comprehensive induction programme and genuine opportunities for long-term career development.