Service Advisor

Auto Skills UK; Chelmsford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading car dealership is seeking an enthusiastic and hard-working Service Advisor located in Chelmsford. The role involves managing service bookings, upselling services and maintaining excellent customer relations. Ideal candidates will have a background in automotive service environments and familiarity with DMS systems.

Qualifications

• Previous experience as a Service Advisor is essential.
• Knowledge of DMS systems like Kerridge or similar is required.
• Full manual UK Driving Licence is necessary.

Responsibilities

• Arrange Service Department bookings efficiently.
• Upsell works to be completed and promote special offers.
• Ensure customer requirements are met to expected standards.

Skills

Customer service

Upselling

Teamwork

Tools

Kerridge

1 link

Pinnacle systems

Job description

Service Advisor
Basic Salary - Up To £35,000
Location - Chelmsford

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans

Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling
Full manual UK Driving Licence

Please contact Kelsey @ Auto Skills and quote job number: 48557