Swedish Speaking Customer Service Advisor Remote

Deniselagrassa; Newcastle upon Tyne; Remote; GBP 22,000 - 30,000; Full time

Job summary

A leading company in customer service is seeking a Swedish Speaking Customer Service Advisor. This remote position offers a chance to join a supportive team, providing excellent service to customers. Full training will be provided, with opportunities for professional development.

Benefits

World-class training and development opportunities

Work from home

Team-based culture

Qualifications

• Fluent in Swedish and English.
• Customer service background is essential.
• Great team player and motivated to assist customers.

Responsibilities

• Handle inbound calls and address inquiries in Swedish and English.
• Provide quality advice and customer support.
• Process calls accurately and assist colleagues.

Skills

Fluency in Swedish

Fluency in English

Customer service skills

Team player

Job description

Swedish Speaking Customer Service Advisor Remote

Swedish Speaking Customer Service Advisor Remote

1 month ago Be among the first 25 applicants

• Working for a blue-chip company with a great team-based culture.
• The role is only working Monday to Friday- no weekends!
• Home based position from day one!
• World class training and development opportunities
  
  

Rewards And Benefits On Offer

• Working for a blue-chip company with a great team-based culture.
• The role is only working Monday to Friday- no weekends!
• Home based position from day one!
• World class training and development opportunities
  
  

The Company You Will Be Working For

MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Swedish Speaking Customer Service Advisor as soon as possible. You will be working from home, with a superb support infrastructure to ensure you provide your customers with the best experience possible.

You will be joining a company who has an excellent employee culture and levels of support, training, and motivation from a great team of managers. The company is extremely team focused, which translates to their blue-chip customer base and the service they receive.

We would highly recommend this role and the company to anyone with a customer service background. The role is starting asap, with full training and support provided. You will be provided with all of the equipment you need, please ensure you have a stable and secure WiFi connection and a suitable work-space from home. We are open to applicants to do not live local to the company site, however, you will be required to travel to the office every 3 to 4 months for training or meetings.

The Role You Will Be Doing

• Handle inbound calls from consumers and distributors
• Address customer enquiries via telephone and email in Swedish and English
• Providing quality advice and information to consumers and distributors.
• Resolve queries and keep customers updated on the status of their enquiries.
• Process inbound calls accurately and efficiently.
• Make effective use of down time, by assisting colleagues with other tasks.
• Set an example to the team with a positive and professional attitude, always delivering the highest level of customer service.
• Fulfil any other ad-hoc duties.
• Working Monday Friday either 8am 4pm / 9am - 5pm
  
  

About You

• Fluent in Swedish and English
• You must have a customer service background
• You will be able to provide a courteous and a professional service to ensure the customer is completely satisfied.
• You will be a great team player and you will be motivated by helping solve customers problems.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Administrative and Support Services

Referrals increase your chances of interviewing at Denise La Grassa by 2x

Get notified about new Customer Service Advisor jobs in Newcastle Upon Tyne, England, United Kingdom.

Newcastle Upon Tyne, England, United Kingdom 1 month ago

Customer Service Representative Specialist - AI Trainer

Wideopen, England, United Kingdom 2 days ago

Newcastle Upon Tyne, England, United Kingdom 1 month ago

Dutch Speaking Customer Service Advisor Remote

Newcastle Upon Tyne, England, United Kingdom 1 month ago

Customer Service Advisor (Welsh Speaker)

Newcastle Upon Tyne, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.