Service Advisor

Jago Consultants; Bromsgrove; Presencial; GBP 18 000 - 22 000; Tempo integral

Resumo da oferta

Jago Consultants on behalf of a franchised car dealership is recruiting an experienced Service Advisor to join the team. You will handle service inquiries, greet customers, identify needs for vehicle drop-off, and keep customers updated throughout the day.

The role requires current experience in a franchised main dealership, preferably with prestige brand exposure, excellent customer handling, a positive attitude, and a valid driving licence. Basic salary £18,000 to £22,000.

Qualificações

• Must have current experience as a car dealership Service Advisor in a franchised main dealership.
• Preferably with prestige brand experience.
• Excellent customer handling skills.
• Positive, customer-focused attitude and approach to work.
• Must have a valid driving licence.

Responsabilidades

• Manage all service telephone and walk-in enquiries.
• Meet and greet customers, qualify and identify needs for vehicle drop-off.
• Progress and update the customer throughout the day.
• Discuss and upsell additional work, advise and forward diarised unsold work.
• Carry out inspections where necessary prior to handover to customer.

Conhecimentos

Experience as Service Advisor

Customer handling skills

Valid driving licence

Descrição da oferta de emprego

Our client is a franchised car dealership, looking to recruit an experienced Service Advisor to join their team.

Working as part of team, you will be focused on delivering a very high level of brand experience to your customers, committed to making a difference and wanting to join a company who can offer long-term career progression.

• Manage all service telephone and Walk-in enquiries
• Meet and greet customers, qualify and identify customer’s needs for at vehicle drop-off
• Progress and update the customer throughout the day
• Discuss and up-sell additional work to the customer. Advise, and forward diarised unsold work
• Carry out inspections where necessary prior to handover to customer

About You:

• MUST have current experience as a car dealership Service Advisor, within a franchised main dealership
• Preferably with a prestige brand experience
• Must possess excellent customer handling skills
• Positive, customer focused attitude and approach to your work
• Must have a valid driving licence

Package:

Basic salary £18,000 to £22,000