Service Administrator - West Yorkshire Keyworker Service (23669)

Barnardo's; Horsforth; Hybrid; GBP 21,000 - 28,000; Full time

Job summary

Barnardo's in West Yorkshire is seeking an experienced Service Administrator to lead and coordinate administrative functions across our Keyworker Service, with a strong focus on finance, data and communications. The role operates on site at least 2 days a week, with home working on other days and base location to be agreed across Leeds and Bradford.

You will work with the Programme Manager and Children’s Services Manager to ensure services run efficiently, remain compliant and deliver positive

Qualifications

• We are looking for a highly organized and motivated administrator who can demonstrate adaptability and leadership across administrative functions such as front of house, finance, health & safety compliance, reporting, and general office administration.
• Proven experience in referral input, data collation, data entry, auditing and reporting.
• Confident in Microsoft Excel and using IT packages including Power BI.
• Strong teamwork, communication and time management skills.

Responsibilities

• Lead and coordinate administrative functions across the West Yorkshire Keyworker Service and related services.
• Take a lead in Finance and Data and collaborate with the Digital, Media and Engagement Worker for communications.
• Operate on site at least 2 days a week with base location to be agreed across Leeds and Bradford.
• Work with Programme Manager and Children's Services Manager to ensure services run efficiently and remain compliant.

Job description

Make a Difference in Your Community

West Yorkshire Keyworker Service

Barnardo's is proud to lead the delivery of Keyworker provision across West Yorkshire.

Incredible things happen when we believe in children

The West Yorkshire Keyworker Service offers non-clinical support for children and young people (up to the age of 25) who have a learning disability and/or who are autistic and are supported by the Dynamic Support Register. Support is also offered for their families/carers. This includes those who are currently in mental health inpatient settings or are at risk of admission and those at risk of family and residential placement breakdown.

We provide a wide range of high-quality, locally designed services for families in Bradford, Calderdale, Leeds, Kirklees and Wakefield.

Our commitment is to create strong, resilient children, young people and young adults, supported by cross sector services, their families and friends within their local communities.

About the Role

We are seeking an experienced and proactive Service Administrator to lead and coordinate administrative functions across our West Yorkshire Keyworker Service and related services. This role will take a lead in Finance and Data and work with our Digital, Media and Engagement Worker to develop Communications which is an essential function of the service and will operate on site at least 2 days a week.

This is a West Yorkshire-wide role within a centralised administration function to support services. Your base location will be agreed upon appointment and will sit across Leeds and Bradford with agreed days of working from home.

As a key member of the team, you will play a crucial role in working with the Programme Manager and Children's Services Manager ensuring services operate efficiently, remain compliant, and continue delivering positive outcomes for families.

Please see the attached Information Sheet for more details.

About You

We are looking for a highly organized and motivated administrator who can demonstrate:

• A flexible and adaptable approach, with experience leading a range of administrative functions including front of house, finance, health & safety compliance, reporting, and general office administration.
• Proven experience in referral input, data collation, data entry, auditing, and reporting.
• Being confident in Excel is essential as well as using a range of IT packages such as Power BI.
• Strong teamwork skills, with the ability to work collaboratively.
• Experience and confidence in using social media platforms, analysing engagement, creating publicity materials, and communicating effectively with a wide range of audiences.
• Excellent organisational and time management skills, with the ability to prioritise competing tasks.

Ideal Candidate

The successful candidate will be:

• A confident communicator with strong interpersonal skills.
• Proficient in Microsoft Office and data management systems.
• Able to work independently and use initiative to solve problems.
• Committed to delivering excellent administrative services
• Passionate about supporting services that improve outcomes for children, young people, and families.

This is an exciting opportunity for an experienced administrator looking to take on a varied and rewarding role that makes a real difference.

Please note interview date is Thursday 8th Ocotober 2026. Please ensure you are available on this date.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.