Service Administrator

LLOYD'S REGISTER INTERNATIONAL; Rochdale; On-site; GBP 24,000 - 29,000; Part time

Benefits offered by this job

Cycle2work scheme

Sick pay from day 1

Discount at Barnardo's stores

Health cash plan

Employee assistance program

Learning and development opportunities

Job summary

Barnardo's Rochdale project seeks a friendly, organised Administrator to provide first‑point contact and high‑quality administrative support. You will assist with financials, filing, data management and respond to enquiries, while ensuring confidentiality and GDPR compliance.

Strong IT skills and excellent communication are essential. You will join a committed team delivering services for children, young people and families, with 16.5 hours per week on a permanent contract and a salary of

Qualifications

• Excellent interpersonal skills and strong written and verbal English communication.
• Attention to detail and ability to work to deadlines.
• Good numeracy skills and IT proficiency with common packages.

Responsibilities

• Financial management including ordering materials, grant allocations and payroll checks.
• Organise and monitor service recording file rooms for clarity and order.
• Data management and GDPR/compliance oversight.
• Respond to enquiries via phone or email and provide admin support to team.
• Support Health & Safety tasks and confidential information handling.
• Take minutes and provide administrative support across IT applications.

Skills

Attention to detail

Deadline oriented

Numeracy

Interpersonal skills

Written and verbal English

Organisational skills

IT proficiency

Teamwork

Tools

Outlook

Word

Excel

Job description

Do you want to make a difference to Families?

Barnardo's Rochdale and Bury services (these services are SENDIASS and Short breaks) are looking for a friendly, organised and professionalAdministrator to join our team. This is an exciting opportunity to play a key role in supporting children, young people and families by providing a welcoming first point of contact and high-quality administrative support for our services and its users.

As the first point of contact for visitors, parents, carers and partner agencies, you will help create a positive and inclusive experience for everyone accessing our services.

Admin roles include but are not limited to:

• Financial management to include; ordering service materials, allocation of grants, checking payroll reports, overseeing the profit and loss reports to highlight any anomolies.
• Organise and monitor our service recording file rooms, ensuring clarity and order in our files across all areas of our service,
• Strong understanding of GDPR to support the management of our documents.
• Data management and compliance oversight
• Supporting the Team manager wiht statistics for contract reports
• Able to respond and offer help to enquiries either via phone or email.
• Health & Safety tasks related to our building/office.
• An understanding that within admin roles you are privy to confidential information and maintaining confidentiality at all times when required is essential.
• Administrative support to the team.
• Using a wide variety of IT applications.
• Proven office administration skills, including minute taking.
• Experience of service user records administration.

We are therefore looking for someone with:

• Ability to give good attention to detail.
• Ability to work to deadlines.
• Good numeracy skills.
• Excellent interpersonal skills. Strong written and verbal English communication.
• Strong organisational skills.
• Extensive experience with IT packages such as Outlook, Word, Excel.
• Excellent team working skills.

Barnardo's staff receive regular supervision and training on our systems and procedures. We have a strong culture of staff support and a commitment to well-being. At Barnardo's we believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance.

Full induction will be given, including:

• Mandatory e-learning.
• Support around policies and procedures.
• Shadowing opportunities with other Barnardo's staff.
• Safeguarding training.
• Other job-related training opportunities.

We appreciate our colleagues' dedication and their commitment to delivering excellence in the vital work we do, driven by their passion and commitment to Barnardo's values.

We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

We are committed to a rounded colleague experience with an approach to both pay and rewards that are fair, attractive, and progressive. This is in support of our strategic ambition to ensure Barnardo's is a place everyone can belong, grow and thrive.

The salary range advertised is in line withour pay principles, for consistency and fairness while recognising the skills and experience applicants bring to the role. Appointing salaries can be discussed further at appointment stage; we do seek to appoint within this range always exercising responsible stewardship.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• Service related sick pay from day 1
• Cycle2work scheme
• Interest free season ticket loans
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

• Reference number:23640
• Job Title:Service Administrator
• Location:Rochdale Project
• Contract type:Permanent
• Hours:16.5
• Salary:£26,164.00 FTE
• Closing Date:30 September 2026