Service Administrator - West Yorkshire Keyworker Service

LLOYD'S REGISTER INTERNATIONAL; Leeds; Hybrid; GBP 28,000 - 30,000; Part time

Benefits offered by this job

Hybrid working

Pension contribution

Annual leave 26-30 days

Employee assistance program

Staff discounts

Job summary

Barnardo's is seeking an experienced Service Administrator to lead and coordinate administrative functions for the West Yorkshire Keyworker Service across Leeds and Bradford. The role involves finance, data management and communications, with on-site work required at least two days a week and flexible home-working days.

You will support the Programme Manager and Children’s Services Manager to ensure compliant, efficient services that deliver positive outcomes for families, with a strong emphasis

Qualifications

• Experience leading administrative functions including front of house, finance, health & safety compliance, reporting.
• Proven data collation, auditing and reporting experience.
• Proficient in Excel and IT packages such as Power BI.

Responsibilities

• Lead and coordinate administrative functions across West Yorkshire Keyworker Service and related services.
• Manage finance and data activities, and work with Digital/Engagement to develop communications.
• Operate on-site at least 2 days per week with agreed home-working days.
• Support Programme Manager and Children's Services Manager to ensure efficient, compliant service delivery.

Skills

Excel

Power BI

Finance experience

Data entry

Administrative coordination

Communication skills

Tools

Microsoft Office Suite

Job description

Make a Difference in YourCommunity

West Yorkshire Keyworker Service

Barnardo's is proud to lead the delivery of Keyworker provision across West Yorkshire.

Incrediblethings happen when we believe in children

The West Yorkshire Keyworker Service offers non-clinical support for children and young people (up to the age of 25) who have a learning disability and/or who are autistic and are supported by the Dynamic Support Register. Support is also offered for their families/carers. This includes those who are currently in mental health inpatient settings or are at risk of admission and those at risk of family and residential placement breakdown.

We provide a wide range of high-quality, locally designed services for families in Bradford, Calderdale, Leeds, Kirklees and Wakefield.

Our commitment is to create strong, resilient children, young people and young adults, supported by cross sector services, their families and friends within their local communities.

About the Role

We are seeking an experienced and proactive Service Administrator to lead and coordinate administrative functions across ourWest Yorkshire Keyworker Service and relatedservices. This role will take a lead in Finance and Data and work with our Digital, Media and Engagement Worker to develop Communications which is an essential function of the service and will operate on site at least 2 days a week.

This is a West Yorkshire-wide role within a centralised administration function to support services. Your base location will be agreed upon appointment and will sit across Leeds and Bradford with agreed days of working from home.

As a key member of the team, you will play a crucial role in working with the Programme Manager and Children's Services Manager ensuring services operate efficiently, remain compliant, and continue delivering positive outcomes for families.

Please see the attached Information Sheet for more details.

About You

We are looking for a highly organised and motivated administrator who can demonstrate:

• A flexible and adaptable approach, with experience leading a range of administrative functions including front of house, finance, health & safety compliance, reporting, and general office administration.
• Proven experience in referral input, data collation, data entry, auditing, and reporting.
• Being confident in Excel is essential as well as using a range of IT packages such as Power BI.
• Strong teamwork skills, with the ability to work collaboratively.
• Experience and confidence in using social media platforms, analysing engagement, creating publicity materials, and communicating effectively with a wide range of audiences.
• Excellent organisational and time management skills, with the ability to prioritise competing tasks.

Ideal Candidate

The successful candidate will be:

• A confident communicator with strong interpersonal skills.
• Proficient in Microsoft Office and data management systems.
• Able to work independently and use initiative to solve problems.
• Committed to delivering excellent administrative services
• Passionate about supporting services that improve outcomes for children, young people, and families.

This is an exciting opportunity for an experienced administrator looking to take on a varied and rewarding role that makes a real difference.

Please note interview date is Thursday 8th Ocotober 2026. Please ensure you are available on this date.

We appreciate our colleagues' dedication and their commitment to delivering excellence in the vital work we do, driven by their passion and commitment to Barnardo's values.

We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

We are committed to a rounded colleague experience with an approach to both pay and rewards that are fair, attractive, and progressive. This is in support of our strategic ambition to ensure Barnardo's is a place everyone can belong, grow and thrive.

The salary range advertised is in line with our pay principles, for consistency and fairness while recognising the skills and experience applicants bring to the role. Appointing salaries can be discussed further at appointment stage; we do seek to appoint within this range always exercising responsible stewardship.

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, in the community, at one of our Collaboration Hubs or depending on the role any combination of these. Please read through the advert carefully to understand the remits of hybrid working that will be specific to the role.

Barnardo's require colleagues to be UK residents, based in the UK and to complete their roles from within the UK (with the exception of colleagues providing Barnardo's services in Jersey and colleagues who live in the Republic of Ireland providing services in Northern Ireland)

• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

• Reference number:23669
• Job Title:Service Administrator - West Yorkshire Keyworker Service
• Location:Leeds
• Locality:Three Yorks
• Contract type:Fixed term
• End date:31st January 2028
• Hours:36.25
• Salary:£27,554.00 - £29,799.00 FTE
• Closing Date:30 September 2026
• Interview Date:Thursday 8th October 2026