Service Administrator - Automotive Workshop

Questech Recruitment Ltd; Greater London; On-site; GBP 30,000 - 36,000; Full time

Job summary

Questech Recruitment Ltd in Croydon is looking for an experienced Service Administrator to support a busy service operation. You will raise job cards, input technician bookings, collate documentation, and process invoices with accuracy.

The role requires strong organisational skills and attention to detail, with excellent customer service and communication abilities. A permanent role offering 40 hours per week and a salary up to £33,000 DOE.

Qualifications

• Experience in administration, ideally in a service or workshop environment.
• Strong organisational and time-management skills.
• Excellent attention to detail and accuracy.
• Good customer service and communication skills.
• Proficient in Microsoft Excel and Word.
• Ability to prioritise a busy workload and work under pressure.
• Professional, reliable and proactive approach.
• GCSEs or equivalent in Maths and English desirable.
• Flexibility to travel within the UK and work overtime when required.

Responsibilities

• Raising and processing job cards.
• Inputting technician time bookings and job details.
• Collating and checking documentation within required timescales.
• Finalising parts used and labour hours before closing completed jobs.
• Processing service invoices, credits and warranty claims.
• Producing reports and maintaining accurate records.
• Liaising with technicians, customers and internal departments.
• Ensuring information is entered accurately onto company systems.
• Supporting the smooth day-to-day running of the service department.
• Working in line with company procedures and processes.

Skills

Administration

Organisation

Time-management

Attention to detail

Customer service

Communication

MS Excel

MS Word

Workload prioritisation

Education

GCSEs in Maths and English

Tools

Microsoft Excel

Microsoft Word

Job description

Questech Recruitment Ltd in Croydon is looking for an experienced Service Administrator to support a busy service operation. You will raise job cards, input technician bookings, collate documentation, and process invoices with accuracy.

The role requires strong organisational skills and attention to detail, with excellent customer service and communication abilities. A permanent role offering 40 hours per week and a salary up to £33,000 DOE.