Service Administrator

Confidential; Winchester; On-site; GBP 30,000 - 35,000; Full time

Job summary

Confidential in Winchester is seeking an Agricultural Service Administrator to join the service team, coordinating booked services, maintenance schedules and warranty processes.

You will respond to calls, oversee telematics, assist accounts and service teams, and generate reports while handling general admin duties such as clock cards and holiday requests. A driving licence is required.

Qualifications

• Experience in Administration, preferably in a Service or Maintenance environment.
• Ideally Automotive / HGV / Plant / Agricultural background, but all Service experience considered.
• Some knowledge of farming machinery and brands is advantageous.

Responsibilities

• Work in the Service Team to manage and book services and maintain maintenance schedules.
• Answer calls and messages on Depot.
• Oversee telematics systems to maintain service schedules.
• Collaborate with Service Managers on claims and unresolved issues across accounts and service teams.
• Process warranty inputs and claims and administer extended warranties where appropriate.
• Generate weekly and monthly reports.
• Assist with admin tasks such as clock cards and holiday requests.

Skills

Administration experience

Service/maintenance background

Automotive knowledge

Education

Driving Licence

Job description

Job Title

Agricultural Service Administrator

Job Location

Winchester

Salary

30,000 - 35,000

Hours per week

40 hours

Duration

Permanent

Start date

ASAP

Client Summary

A well-established agricultural business with a strong reputation within the industry, this organisation provides a wide range of services and solutions to support farmers and agricultural customers.

Key Duties

• Working in the Service Team to manage and book services and maintain maintenance schedules as well as assist on warranty claims and processes.
• Answering and responding to calls and messages on Depot
• Overseeing the telematics systems to maintain service schedules
• Work with managers and team members across both the accounts and service teams. Including working with Service Managers on claims and unresolved issues
• Process warranty inputs and claims and administer extended warranties where appropriate
• Generating weekly and monthly reports
• Assist with administration duties such as clock cards and holiday requests

Person Profile/Experience

• Experience within Administration (preferably within a Service or Maintenance Background)
• Ideally Automotive / HGV / Plant / Agricultural background - however all Service Experience Considered
• Agricultural Industry awareness - some basic knowledge of the Farming and Agricultural world. (Types of machinery and their uses / prominent brands etc)

Qualifications

• Driving Licence

Contact Information

James Bell Email: (url removed)