Service Administrator
Eko Talent
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Job summary
Eko Talent is seeking a Service Administrator to oversee the field service team. You will schedule preventative and reactive maintenance while ensuring excellent customer service and handling technical support for clients.
The role is full-time and permanent with a 9AM-5PM schedule from Monday to Friday. The company offers benefits in addition to the base salary of £28,000 per year.
Qualifications
- Service, operations, planning or administration background within an engineering industry.
- Experience scheduling reactive and routine maintenance across an engineering team.
- Strong customer service and organisational skills.
- A proactive approach to problem-solving and process improvement.
- Knowledge of health & safety regulations, risk assessments, and compliance.
Responsibilities
- Provide technical support to clients and manage service requests.
- Schedule preventative and reactive maintenance for the field service team.
- Ensure high levels of customer service and issue resolution.
Skills
Job description
Salary - £28,000 + Company Benefits
Job Type: Full-time, Permanent
Monday - Friday - Day Shift - 9AM - 5PM
Our client is a leading manufacturing company, are seeking an experienced Service Administrator to oversee their field service engineering team.
As a Service Administrator, you will play a key role in ensuring technical support to the companies clientele, support with all service, maintenance and breakdown issues. You will lead the service team in scheduling of preventative and reactive maintenance, while providing industry leading customer service.
- A service, operations, planning or administration background within a engineering industry
- Experience scheduling reactive and routine maintenance across an engineering team.
- Strong customer service and organisational skills
- A proactive approach to problem-solving and process improvement.
- Knowledge of health & safety regulations, risk assessments, and compliance.
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