Service Administrator

Jago Consultants; Poole; Presencial; GBP 26.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

KPI Bonus

Descripción de la vacante

The Service Administrator role at a franchised car dealer in Poole seeks an organised administrator to support the Aftersales team. No automotive experience is required; prior admin experience is essential, with strong selling and communication skills.

You will handle service bookings, quotes, follow-ups, and update vehicle records, contributing to a busy front-line operation. Basic salary £26,000 with KPI bonus on top.

Formación

• Have previous experience as an Administrator.
• Enthusiastic, self-motivated and eager to deliver your best.
• Excellent communication and telephone skills.

Responsabilidades

• Taking incoming booking calls, providing service quotes, and reserving loan cars / collection appointments.
• Raising paper work / job packs in preparation of customer’s appointments.
• Making outbound calls for: VHC follow-up to appoint customers, make booking appointments for specially ordered parts.
• Updating vehicle and customer records.
• Supporting front-line staff with administration duties.

Conocimientos

Selling skills

Communication skills

Telephone skills

Descripción del empleo

Service Administrator – Main Car Dealership

My client is a Franchised Car Dealer based in Poole, looking to recruit a Service Administratorto join their busy department. No Automotive experience necessary. You must have previous experience within an Administration role.

The role is to work in the Aftersales department and to support the front-line team.

Service Administrator duties will include:

• Taking incoming booking calls, providing service quotes, and reserving loan cars / collection appointments
• Raising paper work / job packs in preparation of customer’s appointments
• Making outbound calls for: VHC follow-up to appoint customers, make booking appointments for specially ordered parts
• Updating vehicle and customer records
• Supporting front-line staff with administration duties

Requirements for the Service Administrator role:

• Have previous experience as an Administrator
• You will be enthusiastic, self-motivated, and wanting to deliver your best. The role requires someone who has strong selling skills, as you will be required to promote services and previously unsold work to customers.
• You will need excellent communication and telephone skills

Package

Basic of £26,000 – Pplus KPI Bonus on top