Service Administrator

First Recruitment Services; Haywards Heath; On-site; GBP 17,000 - 24,000; Full time

Job summary

First Recruitment Services in Haywards Heath is seeking a proactive Service Administrator for a temporary role. You will handle incoming calls, coordinate engineers and appointments with Local Authorities and tenants, and monitor service schedules to ensure timely completions.

The role requires strong communication, Excel proficiency, and the ability to work independently in a busy office environment. Driving is required due to location.

Qualifications

• Proactive and organised Service Administrator for a temporary assignment.
• Excellent communication and customer service skills required.
• Strong organisational abilities and attention to detail.
• Confident using Microsoft Office, particularly Excel.
• Must Drive due to location.

Responsibilities

• Answering and handling incoming telephone enquiries with professionalism and care
• Liaising with Local Authorities, Private Customers, Contractors, and Tenants to book engineers and coordinate appointments
• Monitoring service schedules, tracking completions, and maintaining Local Authority spreadsheets
• Sending out service appointment notifications
• Processing Council Passback Lists
• Preparing and providing Legal Packs for Local Authorities

Skills

Communication

Customer service

Organisational skills

Excel

Microsoft Office

Driver

Teamwork

Attention to detail

Education

General education

Tools

Microsoft Office

Excel

Job description

Hours: Monday to Friday - 8.30am to 5pm

Pay rate: £15.00 per hour

Start Date – ASAP

We’re looking for a proactive and organised Service Administrator to join our friendly team on temporary basis, . If you're someone who thrives in a busy office environment, has a knack for communication, and enjoys keeping things running smoothly, we’d love to hear from you!

Key Responsibilities:

• Answering and handling incoming telephone enquiries with professionalism and care
• Liaising with Local Authorities, Private Customers, Contractors, and Tenants to book engineers and coordinate appointments
• Monitoring service schedules, tracking completions, and maintaining Local Authority spreadsheets
• Sending out service appointment notifications
• Processing Council Passback Lists
• Preparing and providing Legal Packs for Local Authorities

About You:

• Excellent communication and customer service skills
• Strong organisational abilities and attention to detail
• Confident using Microsoft Office, particularly Excel
• Able to work independently and as part of a team
• Must Drive due to location

Berry Recruitment Ltd T/A First Recruitment Services is acting as an employment business in relation to this assignment.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability, or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications, and ability