Temporary Customer Service Administrator

Office Angels Limited; Banstead; On-site; GBP 17,000 - 22,000; Full time

Job summary

Office Angels Limited is seeking a Customer Service Administrator in Banstead, working Monday to Friday, 8:00am – 5:00pm. The role pays £14.00 per hour and starts immediately with a two-week window and potential extension.

You will join a busy team handling a high volume of calls while maintaining accuracy and great service. Ideal candidates will have admin and customer service experience, professional telephone manners, strong organisation and IT skills, and the ability to multitask

Qualifications

• Previous administration and customer service experience
• A confident and professional telephone manner
• Strong organisational skills and attention to detail
• The ability to multitask and prioritise workload effectively
• Good IT skills, including Microsoft Office

Responsibilities

• Making a high volume of calls to tenants and clients
• Scheduling electrical and maintenance works
• Updating booking systems and databases accurately
• Coordinating appointments and ensuring works are scheduled efficiently
• Responding to customer enquiries in a professional manner
• Supporting the team with general administrative duties as required

Skills

Call handling

Scheduling

Data entry

Customer service

Organisational skills

Tools

Microsoft Office

Job description

Customer Service Administrator

Banstead, SM7 3BT

£14.00 per hour

Monday to Friday, 8:00am - 5:00pm

start Wednesday 11th November - 2 weeks, with the potential to be extended

Are you a confident and organised administrator with excellent customer service skills? We are currently recruiting for a Customer Service Administrator to join a busy and friendly team based in Banstead.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment and is confident managing a high volume of calls while maintaining a high level of accuracy.

Duties will include:

• Making a high volume of calls to tenants and clients
• Scheduling electrical and maintenance works
• Updating booking systems and databases accurately
• Coordinating appointments and ensuring works are scheduled efficiently
• Responding to customer enquiries in a professional manner
• Supporting the team with general administrative duties as required

The ideal candidate will have:

• Previous administration and customer service experience
• A confident and professional telephone manner
• Strong organisational skills and attention to detail
• The ability to multitask and prioritise workload effectively
• Good IT skills, including Microsoft Office

What's on offer?

• £14.00 per hour
• Immediate start available
• Monday to Friday working hours
• Friendly and supportive team environment

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.