Service Administrator

Office Angels Limited; Chelmsford; On-site; GBP 18,000 - 21,000; Full time

Job summary

Office Angels Limited in Chelmsford is seeking a confident, detail-focused Service Administrator for a temp-to-perm opportunity. You will handle enquiries, issue quotes, and process orders while maintaining CRM records and supporting a busy service team.

This role suits someone who thrives in a busy environment, values accuracy, and can start quickly. The position offers regular hours, 37.5 per week, and potential progression within a fast-growing business.

Qualifications

• Proven experience in administrative support or customer service.
• Excellent written and verbal communication.
• Proactive and organised with strong ownership.

Responsibilities

• Handle incoming enquiries by phone and email.
• Prepare and issue quotes.
• Process orders with accuracy.
• Update and maintain CRM systems.
• Meet turnaround times with quality.

Skills

Enquiries handling

Quote preparation

Order processing

CRM experience

Attention to detail

Tools

CRM software

Job description

Temp to Perm | Service Administrator

Chelmsford, Essex

£13 - £15 per hour

Monday - Friday, 8:30am - 5pm (37.5 hours per week)

Are you a confident, detail focused administrator looking for your next opportunity?

We are working with a fast growing service business in Chelmsford, and they are looking for proactive, professional individuals to join their friendly and supportive team on a temporary basis.

This is a brilliant opportunity for someone who enjoys variety, thrives in a busy environment, and takes pride in delivering excellent service.

What You Will Be Doing

• Handling incoming enquiries and responding professionally via email and phone
• Preparing and issuing quotes
• Processing orders with strong attention to detail
• Updating and maintaining CRM systems
• Working to turnaround times with accuracy and efficiency
• Supporting the wider service team during a period of exciting change and growth

What We Are Looking For

• A professional approach
• Strong written and verbal communication skills
• Confidence using systems (CRM experience ideal but training provided)
• Someone who's proactive, organised and takes ownership of their work
• Ability to start as soon as possible

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace.

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.

By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.