Server Support Specialist - NHS IT Operations

Oxford University Hospitals NHS Foundation Trust; Oxford; On-site; GBP 32,000 - 42,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust is seeking an IT support technician to join the Digital Service. You will deliver, support and administer corporate server-based systems for thousands of servers and users across multiple NHS sites in Oxfordshire.

The role requires experience of Windows Server environments, Active Directory, backups, virtualization, and strong communication skills. You will work in a process-driven NHS setting, maintaining documentation and contributing to service

Qualifications

• Experience in Windows Server support (1st/2nd line) in a process-driven environment.
• Good communication and reporting skills.
• Ability to document work accurately and efficiently.
• Willingness to work within an NHS environment and adhere to policies.

Responsibilities

• Operate and control installed hardware and software across sites.
• Supervise colleagues and delegate tasks to meet service levels.
• Monitor systems with monitoring tools; identify and resolve operational issues.
• Respond to user issues and escalate when necessary.
• Oversee installation and maintenance; ensure safety and security.
• Investigate problems and propose improvements.
• Communicate effectively with users and teams.

Skills

Windows Server

Active Directory

Communication skills

Team collaboration

Problem solving

Tools

Sophos Antivirus

Backup systems

VMware

Hyper-V

Dell OpenManage

SCCM

SCOM

Job description

Oxford University Hospitals NHS Foundation Trust is seeking an IT support technician to join the Digital Service. You will deliver, support and administer corporate server-based systems for thousands of servers and users across multiple NHS sites in Oxfordshire.

The role requires experience of Windows Server environments, Active Directory, backups, virtualization, and strong communication skills. You will work in a process-driven NHS setting, maintaining documentation and contributing to service