Senior Workforce Analytics & Forecasting Lead

Expedia, Inc.; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Expedia Group is a global travel company seeking an analytics-focused professional to forecast demand and staffing, analyze data, and present insights to senior leaders. You will work with account management teams to understand workstreams, maintain data hygiene, and develop models for both short-term execution and long-term planning.

The role requires strong SQL and analytical tool experience (Excel, Tableau, Salesforce) and a degree or equivalent.

Qualifications

• Educated to degree level or equivalent.
• Strong analytical mindset with data-driven approach.
• Excellent stakeholder communication and cross-functional collaboration.

Responsibilities

• Work collaboratively with account management teams to gain knowledge of workstreams and metrics.
• Develop forecast models for demand, workload and staffing based on historical data.
• Maintain data hygiene and adjust forecasts for process changes.
• Analyze data to identify trends and recommend productivity improvements.
• Present results in a structured, data-driven manner to non-technical audiences.
• Identify risks in staffing and implement mitigation plans.

Skills

SQL

Excel

Salesforce

Tableau

Python

R

SAS

SPSS

Matlab

Education

Degree or equivalent

Tools

Matlab

SAS

SPSS

Job description

Expedia Group is a global travel company seeking an analytics-focused professional to forecast demand and staffing, analyze data, and present insights to senior leaders. You will work with account management teams to understand workstreams, maintain data hygiene, and develop models for both short-term execution and long-term planning.

The role requires strong SQL and analytical tool experience (Excel, Tableau, Salesforce) and a degree or equivalent.