Senior Waiter & Service Lead — Luxury Dining

Soho House & Co; Greater London; On-site; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Team meal

Soho Friends Membership

Staff discount 50%

Staff room rates

Health plan

Dental plan

Birthday day off

Staff discount - Cowshed/Soho Home

Charity days

Counselling sessions

Training & events

Job summary

Soho House in London is seeking a Head Waiter to lead front-of-house service, warmly greeting guests and guiding the team to deliver exceptional dining experiences for members and guests. You will oversee floor operations, coordinate with kitchen and bar, and maintain the club’s high standards.

The role requires 2–3 years in a high-end dining setting with supervisory experience, strong wine knowledge, and leadership abilities.

Qualifications

• 2–3 years in a high-end dining environment with supervisory or senior waiter exposure.
• Excellent food and beverage knowledge, including wine service.
• Strong interpersonal and leadership skills with a hands-on approach.

Responsibilities

• Warmly greet members, present menus, and engage guests at seating.
• Take accurate orders, accommodate allergies or dietary needs.
• Coordinate with kitchen and bar to ensure timely, correct delivery of orders.
• Provide knowledgeable menu recommendations and wine pairings.
• Maintain exceptional service and table hygiene throughout the visit.
• Lead and supervise daily restaurant floor operations and staff, ensuring elevated guest experiences.

Skills

Leadership

Wine knowledge

Communication

POS systems

Reservation software

Job description

Soho House in London is seeking a Head Waiter to lead front-of-house service, warmly greeting guests and guiding the team to deliver exceptional dining experiences for members and guests. You will oversee floor operations, coordinate with kitchen and bar, and maintain the club’s high standards.

The role requires 2–3 years in a high-end dining setting with supervisory experience, strong wine knowledge, and leadership abilities.