Lead Waiter/Waitress — Elevate High-End Dining

Soho House via Caterer.com; Brighton; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Weekly Pay

Team discount on Food & Drink

Staff Room Rates

Health Cash Plan

Dental Plan

Birthday Day Off

Staff Discount on Cowshed & Soho Home

Charity days with Soho Impact

Free Counselling Sessions

Training & development programs

Team events

Job summary

Soho House in London is seeking a Head Waiter to lead the restaurant floor, elevate guest experiences, and supervise a professional front of house team. You will coordinate dining room service, staff guidance, and collaboration with kitchen and bar to deliver top-tier hospitality.

The role demands 2–3 years in a similar setting, excellent wine knowledge, and strong leadership and communication skills. A hands-on approach and sophisticated, discreet presence are essential for success.

Qualifications

• 2–3 years in a similar high-end dining environment, with supervisory or senior waiter experience
• Excellent food and beverage knowledge, including wine service
• Strong interpersonal and leadership skills with a hands-on approach
• Confident, polished, and professional demeanour
• Exceptional communication and organisational skills
• Familiarity with POS systems and reservation software

Responsibilities

• Warmly greet members, introduce menus, and ensure immediate engagement upon seating
• Take accurate food and drink orders, accommodating allergies or dietary needs
• Deliver seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery
• Provide knowledgeable recommendations on menu items, including wine pairings
• Maintain exceptional table service—top up water, wine, and beverages proactively
• Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness
• Handle member requests and special accommodations with flexibility to create memorable experiences
• Support seamless payment through card, the Soho House App, or House Pay
• Uphold discretion and professionalism, especially when serving VIPs
• Lead and supervise the daily service on the restaurant floor, ensuring elevated guest experiences
• Support and motivate the waitstaff team with training and feedback

Skills

Interpersonal skills

Leadership

Wine service

POS systems

Reservation software

Tools

POS systems

Reservation software

Job description

Soho House in London is seeking a Head Waiter to lead the restaurant floor, elevate guest experiences, and supervise a professional front of house team. You will coordinate dining room service, staff guidance, and collaboration with kitchen and bar to deliver top-tier hospitality.

The role demands 2–3 years in a similar setting, excellent wine knowledge, and strong leadership and communication skills. A hands-on approach and sophisticated, discreet presence are essential for success.