Senior Veterinary Practice Operations Manager

IVC; March; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Holiday entitlement

Private medical insurance

Enhanced family leave

Pension scheme

Cycle to Work

Retail discounts

Reduced-cost veterinary care

Job summary

Amical Vets in March is seeking a permanent Practice Manager to lead the non-clinical operations of the practice, working closely with clinical leadership to ensure efficient day-to-day running, strong team performance, and an outstanding client experience. This is a full-time role, 40 hours per week, Monday to Friday, with no weekends or out-of-hours required.

The salary is up to £40,000 depending on experience, with benefits and career development opportunities.

Qualifications

• Proven experience in a management role within healthcare, veterinary, or service-led environments.
• Strong people management skills and team development experience.
• Good operational and organisational capability with ability to manage competing priorities.
• Experience handling complaints, change, and complex situations with confidence.

Responsibilities

• Lead non-clinical operations and work closely with clinical leadership to ensure efficient day-to-day running and an outstanding client experience.
• Oversee operational delivery, people management, and compliance to achieve performance, quality, and service objectives.
• Contribute to creating a positive culture and enabling clinical teams to deliver excellent care.
• Provide leadership to support the practice in achieving strategic goals.

Skills

People management

Leadership

Operations management

Stakeholder management

Job description

Amical Vets in March is seeking a permanent Practice Manager to lead the non-clinical operations of the practice, working closely with clinical leadership to ensure efficient day-to-day running, strong team performance, and an outstanding client experience. This is a full-time role, 40 hours per week, Monday to Friday, with no weekends or out-of-hours required.

The salary is up to £40,000 depending on experience, with benefits and career development opportunities.