Senior User Researcher — Worthing Onsite, Agile Impact

Experis IT; Worthing; Híbrido; GBP 62 000 - 82 000; Tempo integral

Resumo da oferta

Experis IT is seeking an experienced User Researcher to join a multidisciplinary Agile delivery team in Worthing, with 2-3 days per week onsite. You will shape digital services through user-centred research and evidence-based decision making.

You will work with Product Managers, Designers, BAs and Developers to understand user needs, generate actionable insights, and influence product direction. BPSS clearance is required.

Qualificações

• Proven experience delivering user research within Agile multidisciplinary teams.
• Experience conducting user interviews, usability testing and workshops.
• Ability to translate findings into actionable recommendations.
• Strong knowledge of user-centred design principles and methodologies.

Responsabilidades

• Plan and deliver user research across discovery, design, and development phases.
• Conduct user interviews, usability testing, workshops, and research studies.
• Develop research strategies to support product and service improvements.
• Analyse qualitative and quantitative data and present actionable insights.
• Create personas, journey maps, user stories and other artefacts.
• Support concept testing, prototype validation, and usability assessments.
• Design and analyse surveys and customer feedback activities.
• Facilitate workshops and communicate findings to stakeholders.
• Mentor junior researchers and contribute to research best practices.

Conhecimentos

User research

Qualitative research

Quantitative analysis

Agile working

Workshop facilitation

Stakeholder communication

Personas & journey maps

UX methodologies

Formação académica

Degree in HCI / Usability / Cognitive Psychology

Descrição da oferta de emprego

Experis IT is seeking an experienced User Researcher to join a multidisciplinary Agile delivery team in Worthing, with 2-3 days per week onsite. You will shape digital services through user-centred research and evidence-based decision making.

You will work with Product Managers, Designers, BAs and Developers to understand user needs, generate actionable insights, and influence product direction. BPSS clearance is required.