Senior User Researcher - Hybrid (Leeds)

Cloud Consulting; Ouzlewell Green; Hybride; GBP 40 000 - 60 000; Plein temps

Résumé du poste

Cloud Consulting is urgently seeking an experienced User Researcher to join a high-profile project for a leading organization. The role is hybrid, with 2 days on-site per week in Leeds and 3 days remote, within an IR35 context.

The successful candidate will lead user research across complex digital services, apply GDS design standards, and translate insights into actionable service improvements while mentoring others in a fast-moving, agile delivery environment.

Qualifications

• Proven experience leading user research for digital services with complex journeys.
• Strong understanding of GDS and design standards.
• Proficiency in interviews, ethnography, surveys, diary studies, usability testing.
• Ability to synthesize findings into clear insights that shape strategy and design.
• Experience mentoring and developing others within a research or design team.
• Skilled collaborator with experience in agile delivery environments.
• Excellent communication, facilitation, and influencing skills.

Connaissances

User research lead

GDS standards

Research methodologies

Synthesize insights

Mentoring

Agile collaboration

Communication skills

Description du poste

Cloud Consulting is urgently seeking an experienced User Researcher to join a high-profile project for a leading organization. The role is hybrid, with 2 days on-site per week in Leeds and 3 days remote, within an IR35 context.

The successful candidate will lead user research across complex digital services, apply GDS design standards, and translate insights into actionable service improvements while mentoring others in a fast-moving, agile delivery environment.