Senior User Researcher & Strategy Consultant

Capgemini Invent; Glasgow; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Capgemini Invent in the United Kingdom seeks a User Researcher to drive human-centered digital service design for public and private sector clients. You will lead research with cross-functional teams, plan qualitative and quantitative studies, and translate insights into actionable design decisions.

You’ll join a growing Digital Factory community, work in multi-disciplinary agile teams, and benefit from hybrid working arrangements and opportunities to grow skills across strategy, technology and

Qualifications

• Hands-on experience leading user research across product/service lifecycles.
• Experience planning and running qualitative studies (interviews, diary studies, usability tests).
• Ability to plan and run quantitative surveys and collaborate with analytics.

Responsibilities

• Lead the user research for your team, recommending approaches and methodologies.
• Plan and run qualitative studies (remote and in-person).
• Use quantitative surveys to identify actionable insights and collaborate with analytics.
• Communicate findings to enable evidence-based design decisions.
• Embed user-centred design and best practices across teams.

Skills

Leading user research

Qualitative research methods

Quantitative methods

Stakeholder management

Education

Bachelor's degree in related field

Tools

Figma

UserTesting

Job description

Capgemini Invent in the United Kingdom seeks a User Researcher to drive human-centered digital service design for public and private sector clients. You will lead research with cross-functional teams, plan qualitative and quantitative studies, and translate insights into actionable design decisions.

You’ll join a growing Digital Factory community, work in multi-disciplinary agile teams, and benefit from hybrid working arrangements and opportunities to grow skills across strategy, technology and