Lead User Researcher - Digital Transformation & Hybrid Work

Capgemini Invent; Greater London; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Ongoing training and professional development

Flexible working arrangements

Hybrid working model

Job summary

Capgemini Invent is seeking a User Researcher to join their Digital Factory community in the United Kingdom. You will lead user research, working closely with Product Managers and Designers to ensure a user-centered approach.

Collaboration is key, as you will communicate insights to shape digital services across sectors, enhancing user experience. The role offers hybrid working options, and successful candidates will possess strong storytelling and user research leadership skills.

Qualifications

• Hands-on experience of leading user research using behavioral and attitudinal methods.
• Experience across multiple phases of a product or service lifecycle.
• Ability to work in multi-disciplinary and agile teams.

Responsibilities

• Plan and conduct high-impact user research.
• Communicate findings to develop empathy with users.
• Embed user-centered design practices into teams.

Skills

User research leadership

Strong storytelling and communication skills

Agile working experience

Familiarity with GDS standards

Stakeholder management

Education

Bachelor’s degree in Psychology, sociology, anthropology, or related fields

Tools

Prototyping tools

Survey tools

Job description

Capgemini Invent is seeking a User Researcher to join their Digital Factory community in the United Kingdom. You will lead user research, working closely with Product Managers and Designers to ensure a user-centered approach.

Collaboration is key, as you will communicate insights to shape digital services across sectors, enhancing user experience. The role offers hybrid working options, and successful candidates will possess strong storytelling and user research leadership skills.