Senior User Researcher Consultant — Public Sector Impact

Version 1; Newcastle upon Tyne; Híbrido; GBP 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Quarterly Profit Share Scheme

Mentorship coaching through Growth & L

Flexible/remote working

Private Healthcare Cover

Life Assurance

Pension with 5% employee match

Employee Discounts

Gym Discounts

Mindfulness Workshops

Employee Assistance Programme

26 days holiday + public holidays

Educational assistance and accreditat.

Awards programs

Descripción de la vacante

Version 1 seeks a Senior User Researcher Consultant to shape meaningful, accessible services for Public Sector clients. You will lead research across the delivery lifecycle, helping agile teams validate assumptions, reduce risk, and prioritise work based on real user needs.

You will collaborate with product managers, designers, business analysts and developers to ensure evidence drives decisions at every stage.

Formación

• 5+ years experience as a researcher in digital projects.
• Strong knowledge of UK public sector service design and GOV.UK patterns.
• End-to-end research capability from planning to synthesis.
• Broad mix of qualitative and quantitative methods.
• Strong consultancy skills and client relationship management.
• Experience engaging senior stakeholders and leading workshops.
• Proven impact through portfolio or case studies.
• Mentorship experience for junior researchers.
• Thorough understanding of ethics and accessibility in user research.

Responsabilidades

• Lead and deliver user research for complex projects, informing product, service and strategy decisions.
• Contribute to client meetings, workshops and presentations with actionable recommendations.
• Build strong client relationships by forecasting needs and driving outcomes aligned with user and business goals.
• Mentor team members and foster a collaborative, supportive working environment.

Conocimientos

Senior researcher experience

GDS/UK public sector design

Agile delivery

Stakeholder management

Mentorship

Ethics & inclusive design

Descripción del empleo

Version 1 seeks a Senior User Researcher Consultant to shape meaningful, accessible services for Public Sector clients. You will lead research across the delivery lifecycle, helping agile teams validate assumptions, reduce risk, and prioritise work based on real user needs.

You will collaborate with product managers, designers, business analysts and developers to ensure evidence drives decisions at every stage.