Senior Used Car Sales Controller – Lead & Drive Growth

Drift Bridge Group; Epsom; On-site; GBP 45,000 - 70,000; Full time

Benefits offered by this job

Performance bonus

Company car

Occasional weekends off

Training & development

Job summary

Audi Approved Epsom is seeking an experienced Used Car Sales Controller to lead our Audi Approved Used operation from a dedicated sales suite. You will drive performance, coach the Sales Executive team, manage enquiries, and maximise every sales opportunity across over 150 vehicles.

In this hands-on role you’ll work with the Sales Manager to deliver departmental objectives, uphold Audi Approved Used standards, ensure compliance, and maintain an outstanding customer experience with profitability

Qualifications

• Previous experience as a Sales Controller, Business Manager or high-performing Senior Sales Executive within the motor trade.
• Volkswagen Group experience and accreditation would be highly advantageous.
• A proven record of achieving targets and developing others to do the same.
• Strong leadership, entrepreneurial and motivational skills.
• Excellent organisational and enquiry management abilities.
• Strong commercial awareness with a focus on both customer satisfaction and profitability.
• Full UK driving licence.

Responsibilities

• Driving the performance of the Sales Executive team to consistently achieve and exceed targets.
• Managing enquiries and ensuring every lead is responded to promptly and professionally.
• Second facing every customer, helping to convert opportunities into sales.
• Coaching, motivating and developing the sales team through daily support and structured feedback.
• Monitoring enquiry management, appointments, test drives and conversion rates.
• Supporting finance and profit performance while maintaining excellent customer satisfaction.
• Working closely with the Sales Manager to deliver departmental objectives.
• Maintaining Audi Approved Used standards and ensuring compliance at every stage of the sales process.

Skills

Sales leadership

Motor trade knowledge

Target driven

Customer focus

Enquiry management

Education

Full UK driving licence

Tools

CRM software

Job description

Audi Approved Epsom is seeking an experienced Used Car Sales Controller to lead our Audi Approved Used operation from a dedicated sales suite. You will drive performance, coach the Sales Executive team, manage enquiries, and maximise every sales opportunity across over 150 vehicles.

In this hands-on role you’ll work with the Sales Manager to deliver departmental objectives, uphold Audi Approved Used standards, ensure compliance, and maintain an outstanding customer experience with profitability