Senior Technical Support & Compliance Specialist (Hybrid)

Elevate Projects Ltd; Greater London; Hybrid; GBP 29,000 - 40,000; Part time

Job summary

Elevate Projects Ltd is seeking a Senior Technical Support Officer (Interim) in Central East London. The role is hybrid with a minimum of 2 days in the office, providing technical and administrative support for the Building Control service to ensure efficient validation, finance, and IT-related tasks.

You will validate applications, manage invoicing and payments, optimise IT systems, and handle property enquiries for approvals and certificates.

Qualifications

• Experience with Building Regulations and regulatory processes.
• Proficient in Microsoft Office and Google Suite; strong customer service.
• Excellent time management, organisation, and communication.
• Ability to read architectural plans and technical documents.
• Capable of working independently and in teams.

Responsibilities

• Validate building regulations applications, notices, and fee calculations.
• Manage financial processes, including invoicing and purchase orders.
• Optimise IT systems, including document management, GIS, and web tools.
• Process property enquiries for building regulation approvals and certificates.
• Provide guidance and support to Technical Support Officers.
• Maintain filing systems and administrative procedures for compliance.
• Handle enquiries and direct customers appropriately.
• Assist with financial and performance data collation and verification.

Skills

Building Regulations

IT systems

Customer service

Time management

Organisation

Communication

Reading architectural plans

Education

A-Level or HND with GCSE/O-Level in Maths and English

Tools

Microsoft Office

Google Suite

Job description

Elevate Projects Ltd is seeking a Senior Technical Support Officer (Interim) in Central East London. The role is hybrid with a minimum of 2 days in the office, providing technical and administrative support for the Building Control service to ensure efficient validation, finance, and IT-related tasks.

You will validate applications, manage invoicing and payments, optimise IT systems, and handle property enquiries for approvals and certificates.