Senior Technical Service & Delivery Leader

Schneider Electric; England; On-site; GBP 66,000 - 98,000; Full time

Benefits offered by this job

Health and life insurance

Paid time off

Parental and care leave

Flexible work options

Confidential counseling

Job summary

Schneider Electric is seeking a technical service leader in the United Kingdom to oversee installation, commissioning, and integration of complex systems across customer sites. You will diagnose issues, provide technical consulting to sales and customers, and drive business growth through tailored solutions.

You will also craft detailed documentation and reports to support service excellence, continuous improvement, and knowledge transfer within field teams.

Qualifications

• Strong problem-solving mindset with the ability to navigate ambiguous technical challenges independently.
• Resilience and adaptability when managing competing priorities in dynamic field environments.
• Excellent communication skills to engage customers, internal teams, and technical stakeholders confidently.
• Proactive approach to identifying risks and opportunities that enhance service quality and customer satisfaction.

Responsibilities

• Oversee installation, commissioning, and integration of multi-component systems for diverse customer applications.
• Diagnose and resolve complex technical issues using root cause analysis and cross-functional collaboration.
• Deliver technical consulting to sales teams and customers to identify needs and drive business growth.
• Create detailed technical documentation and reports that support service excellence and continuous improvement.

Skills

Predictive Maintenance

Technical Documentation

Technical Report Writing

Active Listening

Coaching

Commissioning

Customer Orientation

Field Service Management

Job description

Schneider Electric is seeking a technical service leader in the United Kingdom to oversee installation, commissioning, and integration of complex systems across customer sites. You will diagnose issues, provide technical consulting to sales and customers, and drive business growth through tailored solutions.

You will also craft detailed documentation and reports to support service excellence, continuous improvement, and knowledge transfer within field teams.